text only
 

Commercial Waste Customer Survey

 
Please answer the questions below about our service.  Your feedback will help us improve our services for all our customers.
Q1
 
Q2 Please tell us
 
 
Q3
 
Q4
 
 
Q5 What methods of contact are you happy to use? (please tick all that apply)
 
Q6 Have you done, or would you like to do any of the following on our website?
  I have done this before   I would like to do this   I would not do this
  Order waste / recycling bags    
  Report a missed collection    
  Query an invoice    
  Arrange a special collection    
  Pay for the service    
  Read waste updates (legislation)    
  Read the e-newsletter    
Q7
Q8 How would you rate the different aspects of our service?  On a scale of 1 to 5, where 1 is very poor and 5 is excellent
  1 - very poor   2   3 - neutral   4   5 - excellent
  Customer service        
  Waste collection service        
  Recycling collection service        
  Flexibility of our service        
  Information about our service        
  Billing process        
  Website        
Q9
Q10 Do you recycle your waste?
 
 
Q11
Q12 We are able to provide a recycling box that is suitable for the office/retail environment. Would you like more information on this?
 
Q13
 
Q14
About your business
Q15
 
Q16
 
Q17 To help us keep records up to date and provide you with updates, please provide the details of the best person of contact regarding the company's waste collection. (If you do not wish to provide a direct work email address, a generic / shared company email address is fine).
 
 
 
Q18
Thank you very much for taking the time to fill in this questionnaire. Please click on the 'Submit' button below to send us your answers.
 
Snap Survey Software