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We would be grateful if you could spare a few minutes to provide some feedback on the website dedicated to the Local Offer for Special Educational Needs and/or Disabilities (SEND).

Your feedback will help shape the website going forward.

Local offer website

Q1 Typically how often do you visit the Local Offer website? (Please select one answer only)
Q2 How did you first find out about the Local Offer website? (Please select one answer only)
Q3 Could we have made it easier to find the Local Offer website?
Q4 If 'Yes', how could we have made it easier to find out about the Local Offer website? (Please tick all that apply)
Q5 Do you normally find what you are looking for on the Local Offer website?
Always   Usually   Sometimes   Rarely   Never  
Q7 How strongly do you agree or disagree with the following statements about the Local Offer website?
  Strongly agree   Agree   Neither agree nor disagree   Disagree   Strongly disagree  
  Information is always up to date          

  Information is always useful and relevant to my situation          

  The design is attractive          

  I am always able to understand the information that is available          
Q8 What do you think about the quality of information available within each area of the Local Offer website? (Where you have not used a section, please select 'N/A')
  Very good   Good   Neither good nor poor   Poor   Very Poor   N/A  
  Children's Centres            

  Early Years and Childcare            

  Education, Health and Care Plans            

  Education, Learning and Skills            


  Money Matters            

  Preparing for Adulthood            

  Short Breaks            

  Social Care and Family Support            

  Things to Do            

About you

Q11 In what capacity have you visited the website today
Q12 If you have a child/young person with SEND, what age is your child/young person?
Q13 Which borough do you live in?
Q14 We want to work with a range of parents, children and young people as we continue to develop the Local Offer. If you would be happy to be contacted from time-to-time, please include your contact details below

Using your personal information
The information you have provided to the Consultation Team and Families and Children Department will only be used to understand respondents’ views of the Local Offer website. If you have supplied your contact details, these may be used to contact you further. Your information will only be used for the intended purpose. We will not collect any additional information about you or share your data with other Council departments or external bodies. If we intend to use your information for any other purpose, we will normally ask you first. In some cases, the Council may use your information for another purpose if it has a legal duty to do so, to provide a complete service to you, or if there is a risk of serious harm or threat to life.

The Council will retain your information in accordance with our retention schedule and it will be held securely.
If you have any questions regarding your Data Protection rights, such as accessing your personal information, or have a concern over the handling of your information, you can email [email protected].

Thank you for completing this survey,
please press 'Submit' to send us your response.

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