Service update: Planned systems maintenance

Council Tax, Housing Benefit and Local Support Payment forms

We are performing end-of-year accounting and some of our online services will be temporarily unavailable. We advise you to complete online transactions before or after the times outlined below.

During these times, our staff cannot make any changes or updates to your accounts, but we're available to answer any questions you may have, Monday to Friday, 9am to 5pm.

Council Tax

Telephone: 020 7361 3005

Please read the following information carefully and plan your transactions accordingly.

Affected services and dates

The Council Tax, Housing Benefit and Local Support Payments online services will be offline during these periods:

From To
8am on Sunday 31 March 2024 9am on Tuesday 2 April 2024 

What you can't do during these times

  • Link your Council Tax to your MyRBKC Account online
  • View your Council Tax bill online
  • Set up a Direct Debit payment
  • Apply for Benefits
  • Tell us about changes to your circumstances online or by telephone. 

We recommend you complete any online transactions before or after these times.

What you can do during these times

  • Contact us by email or phone if you have any questions. 

We apologise for any inconvenience this may cause and appreciate your patience and understanding. For more information, visit the Council Tax web pages.

Last updated: 28 March 2024