Dealing with flooding

Information to help you deal with flooding

We have prepared the following pages to help you deal with the often distressing experience of dealing with flooding.

You will find a wealth of further information to help you after a flood by visiting the Environment Agency flooding pages.

Emergency contact numbers

Met Office – 0870 900 0100
Thames Water – 0845 920 0800
The Council’s Streetline – 020 7361 3001

Public meeting on flooding

Monsoon like rainfall on 20 July 2007 caused flooding in hundreds of properties. The Overview and Scrutiny Committee on Public Realm met on January 30 to investigate the causes of the flooding and to ensure that proper steps are being taken to strengthen our resilience to exceptional rainfall in the future. Representatives of Thames Water attended and answer questions.

You can view it on: www.rbkc.public-i.tv
Overview and Scrutiny Committee on Public Realm - Questions and Answers
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(File size 176 KB)
Notes of the Public Meeting
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(File size 61 KB)

How to report the effects of the July 2007 floods

Thames Water would like everyone who was affected by the July floods to let them know what happened so that they can build up a clearer picture of the events and work to minimse the effects in future.

Email: customer.feedback@thameswater.co.uk
Tel: 0845 920 0800
Write to: Mr David Owens
Chief Executive Officer
Third East
Clearwater Court
Vastern Road
Reading
Berks
RG1 8DB
Website: www.thames-water.com

David Owens, CEO
chief.executive@thameswater.co.uk

Mike Tempest, Customer Services Director
customer.director@thameswater.co.uk

Bob Collington, Wastewater Services Director
wastewater.director@thameswater.co.uk