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At your service
Social Services People with a disability
We want to help you to work out what you need and to plan how you want your needs met. Go to Individual Budgets
This section covers services for adults aged 18-65 with disabilities. See the following pages for information about services for children with disabilities and older people with disabilities (people over 65).
Social workers can offer information and advice on services from a wide range of organisations for adults with disabilities. They can help you make contact with the Health Service and voluntary groups. Specialist social workers are available for consultation, advice and information about services. You can get a full assessment of your needs if you have a permanent physical disability which means you need help to manage daily life.
Are you over 14 years of age and finding it difficult to get 'Out and About'?
Westway Community Transport, in partnership with the Royal Borough of Kensington and Chelsea and the Royal Parks, are running a mobile scooter loan scheme.
A fleet of ten mobility scooters are available and can be booked in advance by members of the scheme. For more information visit the Out and About page.
Following an assessment of your needs, it may be possible to provide you with Direct Payments to purchase your own care. This is a relatively new scheme and if you are eligible, a social worker will be allocated to you. All service users considering Direct Payments must be over 18 and able/ willing to manage the payment of care support. This includes all the responsibilities of being an employer. For further information and to find out if you are eligible, contact your local Social Services office.
The Council keeps a confidential register of people with disabilities living in the Borough. Registration is voluntary, and you do not need to be registered to receive a service. The registers help the Council and other agencies plan for future services. If you have a physical disability or sensory impairment and would like to register, please contact Physical Disability Social Work Team.
Action Disability Kensington and Chelsea (ADKC) works to promote equality for disabled people with physical, sensory and hidden impairments in the Borough. Membership is free and members receive a regular newsletter.
ADKC provides a Disability Information Helpline, counselling, an advocacy service and factsheets. An employment and training support worker can offer career guidance. ADKC also runs group holidays for all ages and provide grants to disabled people to holiday independently. A varied programme of leisure events are organised. Short-term wheelchair loans can also be organised.
If you would like any information provided in Braille, tape, large print or disk please contact your local Social Services office.
What to do if you are not happy with the service
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