Comments, complaints, and compliments

We aim to provide high quality services, but occasionally things can go wrong.

If you think we have let you down, please tell us so that we can put things right. This will also help us to ensure that people have fewer problems in future.

Please also tell us if you have any general suggestions on how we can improve services; we are interested in your views. Send us your feedback use our Comments, complaints and compliments online form

Report problems with street lighting, cracked pavements and such like by using our online forms go to Fault Reporting.

See below for general information on our complaints and comments procedures.

• How do I complain?
• Are all complaints handled the same way?
• Complaints about Council contractors
• What about my local councillor?
• Executive Director / Directors

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