Your Council, your borough

Contact Details

Royal Borough of Kensington and Chelsea
The Town Hall Hornton Street
LONDON
W8 7NX
Tel: Enquiryline: 020 7361 3000
Fax: 020 7938 1445
E-mail: information.services@rbkc.gov.uk
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Find us

Find us: Download and print a Map showing Kensington Town Hall [PDF file] (File size 213.59Kb)

Our aims

As part of the Council's commitment to achieving its vision of a Better City Life in Kensington and Chelsea, we have introduced three new aims: Responding to residents; Really good services; and Renewing the legacy.

These aims describe a Council with huge ambitions, not only to improve the way it serves its residents but to transform the fabric of the borough itself, with new schools, major park and street renewals, sports facilities, public art and much else besides.

For more information please see the Council's Cabinet Business Plan.

Responding to residents

Putting residents first
Listening to and responding to all of our residents
Providing clear information on our services, activities and ambitions
Recognising the diverse needs, ambitions and backgrounds of our residents
Championing residents' interests

Really good services

Providing services that are well-led and well-managed
Setting ambitious and clear goals
Keeping well-informed, being willing to learn and ready to improve
Working successfully with our partners

Renewing the legacy

Delivering high quality buildings and public spaces - from schools and libraries to housing and parks
Removing clutter from our streets and using high quality materials to improve our environment
Working with partners to make the borough more attractive
Using our planning powers to protect the borough’s character and improve its appearance

For more information, read the Royal Borough Brochure go to:

Joint Strategic Needs Assessment

The Joint Strategic Needs Assessment (JSNA) looks at the current and predicted health and well-being of our residents, so that councils can predict and anticipate potential new or unmet need. Read more about the Joint Strategic Needs Assessment:

Joint Strategic Needs Assessment

Public Health and Well-Being Strategy 2007 - 2012

Choosing good health - together

Related Information

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