Local Direct Gov Take Up Campaign

15 Key Services

The Government wants to encourage more people to use their local authority websites. It has initiated a special 'Take Up Campaign' to encourage people to use 15 Key Services. See below.

The Government estimate that efficiency savings of 1.8 billion euro could be achieved if enough customers convert to using e-channels. It typically costs 12p to support a customer completing an online transaction, compared with £2 for telephone support and £9 for face-to-face support.

The following are links the 15 key services:

1. Finding out about school term dates
2. Finding out about school holiday scheme - before and after school childcare
3. Reporting an abandoned vehicle
4. Renewing a library book
5. Information about how to pay parking fines
6. Finding out about domestic bins
7. Finding out about disposing of garden waste
8. Reporting fly tipping and dumping
9. Reporting a graffiti problem
10. Reporting a pothole
11. Reporting a problem with a street light
12. Reporting a problem with a pavement
13. Information on ways to pay Council Tax
14. Applying for a job at the Local Council
15. Reporting a noise nuisance problem

For information on referrals to our website from the campaign, go to our Statistics web page and see Referrals to our website.

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