London Resilience



These pages will give you guidance and advice on what to do in an emergency. We hope that it's advice you will never have to use, but it's here if you need it.

Crisis, emergency, major incident, disaster - there are many different words that are used to describe large scale events of an unfortunate nature, but what do they really mean? Through these pages, The Royal Borough of Kensington and Chelsea is raising awareness to its residents and businesses, empowering them to be able to take steps to prepare and protect themselves against potential emergencies.

Emergency services

We are not suggesting that the Royal Borough of Kensington and Chelsea will have a major gas leak or building collapse, but due to the events such as the 2007 summer floods in Hull and Gloucestershire and events within the borough such as the Ladbroke Train crash, The Royal Marsden fire and the flash floods of July 2007, it has brought to light that both the public and businesses, need to be aware and ready to deal with emergencies.