Contact us

Welcome! How can we help you?

Visiting in person

How to find us, plus accessible services at the Customer Contact Centre

Email us

Complete an email form for non urgent queries

Need to call a service? 

Direct call details for main services 

Comments, complaints and feedback

Information on making a comment or complaint about a service

Report an issue with the website

Let the web team know if there is an issue with the website

Contact details for Executive Directors

Telephone and email details for the Executive

Christmas opening times

Opening hours for 2014's festive season

Did you know you could also contact us via Twitter?

Tweet @rbkc_cs if you've a query about something and we'll look into for you. Please don't use Twitter for anything which requires an urgent or out of hours response.