Litter and rubbish

The Royal Borough of Kensington and Chelsea has a number of schemes in place to ensure that litter is not a problem within the borough.

Private street services

If you want to arrange cleansing, sweeping or lighting for a private street please phone 020 7341 5106 or email private.streets@rbkc.gov.uk. Calls may be recorded for security or training purposes

If arrangements are already in place for the cleansing, sweeping or lighting for your private street and there is a problem with these services, please phone 020 7361 3001 or email private.streets@rbkc.gov.uk.

Street Sweeping

Our Charter to you

  • a good standard of street cleanliness will be maintained between the hours of:
    8am to 8pm residential streets
    8am to 11pm shopping areas and other busy streets
    24 hours per day main shopping streets
  • all litter, dog mess, and autumn leaves will be removed
  • all fly tipped materials will be removed, where possible, on the day of notification and in any case within 24 hours
  • all litter bins will be emptied once a day and in main shopping streets, three times a day
  • all major events, such as the Notting Hill Carnival, will receive special intensive cleaning

If you have a query or complaint about street cleaning or litter please call Streetline on 020 7361 3001 or email: streetline@rbkc.gov.uk

Winter maintenance

Gritting of roads and pavements

The Waste Management department is responsible for gritting public roads and pavements during adverse weather conditions. Gritting routes are prioritised with main roads and vulnerable points being attended to first. Vulnerable points include pedestrian crossings, access to schools and social services properties.

If you have any queries you may email streetline@rbkc.gov.uk or contact Streetline. Transport for London (TFL) are responsible for maintaining the red routes which run through the borough, further information is available by calling 020 7343 5000 or email enquiries@streetmanagement.org.uk.

Clearing Ice and Snow

This guide is designed to help you to act in a neighbourly way by safely clearing snow and ice from pavements and public spaces.

Sponsored litter bins

Sponsorship of the black and gold litter bins sited in the main thoroughfares of the borough can be arranged at an annual charge of £160 per bin. For further information contact Commercial Waste by telephone on 020 7341 5106 or by email at private.streets@rbkc.gov.uk. Calls may be recorded for security or training purposes.