How we perform

In order to deliver effective services to residents, local businesses and partnership organisations we are constantly evaluating our performance and working to improve it. The Service Improvement Team leads on this work.

Here you will find information on:

1. Who we are - Service Improvement Team
2. Comprehensive Performance Assessment
3. Vital Improvements
4. Royal Borough Reviews
5. Measuring and Reporting Performance
6. Report to Taxpayers
7. Peer Review

Joint Strategic Needs Assessment

The Joint Strategic Needs Assessment (JSNA) looks at the current and predicted health and well-being of our residents, so that councils can predict and anticipate potential new or unmet need. Read more about the Joint Strategic Needs Assessment:

• Joint Strategic Needs Assessment

 

Your Council

• How We Govern
• Councillors, meetings, agendas, minutes and decisions
• How We Perform
• Your Councillor
• Elections and Local Democracy
• Mayor's Award
• e-Government
• Community Safety
• Community Relations
• Council Contacts
• Council Finances
• Freedom of Information
• Equality and Diversity
• Demographics
• Feedback
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