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At your service
Your Council
The conditions that we would consider as complaints are explained in the Parking Operations Complaints form, available from the address below or by telephoning Parkingline on 020 7361 3004.
Important: Please note that we will not treat a complaint about the issue of a Penalty Charge Notice, a response to a Notice to Owner or a Clamp and Removal representation through our Formal Complaints process unless someone is making a formal complaint about the behaviour or attitude of the contractor in carrying out their duties.
Any formal complaints to Parking Operations should be directed in writing to:
The Service Monitor, Parking Operations, The Annexe Building, Council Offices, Pembroke Road, London W8 6LZ.
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