Residents' Employment and Training Survey

text only

Residents' Employment and Training Survey

Are you a resident in Kensington and Chelsea who lives in social housing and wants to have a say on what support and services would benefit you and your local community?

Would you like to help shape the type of training and employment opportunities available to you and your household?

Please complete this short survey by 31 May 2012 to help ensure that information and support is targeted where it is needed most. You will be entered into a draw to win a £25 Marks and Spencer voucher.

A household is:
one person living alone; or a group of people (not necessarily related) living at the same address who share cooking facilities and share a living room or sitting room or dining area.

What support or advice would you or a member of your household like about learning a new skill, finding training or finding work? Please tick all that apply.
	You	A member of your household
Employment and/or apprenticeship opportunities
Finding out about different types of careers and jobs
Finding suitable childcare options and children’s activities
CV and cover letter writing
Help to complete application forms
Leisure activities and clubs (sports, sewing etc)
Changing career
Short courses and taster sessions
Welfare benefits advice
Interview skills
IT skills and computer access
Further education and training
None
Something else

	(Please write in below)

	What other services or support would be beneficial to you or your local community? For example, this could include help to overcome any personal issues you are facing such as debt problems or counselling to overcome a distressing experience.

	Are you able to access all of the support that you need to get the employment or training that you want?

If you said rarely or never, what stops you from being able to access the employment or training that you want? Please tick all that apply.

Unable to find appropriate childcare

Health issues

Travel distance and/ or cost of travel

Lack of recent work experience

Unaware of what help is available

Access to suitable training and education

Something else

	Please write in

	Does your landlord offer any of the following services?
	Careers advice and guidance
	Training courses
	Welfare benefits advice
	Debt and money management support
	Help with CV and covering letter writing
	Help to complete application forms
	Preparing for interviews
	Job searching
	Volunteering and work placements
	Business start up support

	What other support do you think your landlord could offer?

What services or support have you or a member of your household used to find work or training?
	In Kensington and Chelsea	Elsewhere
Careers advice and guidance
Training courses and further education
Help with CV and covering letter writing
Help to complete application forms
Help to prepare for interviews
Job searching
Volunteering and work placements
Business start up support
Other

	Please specify

What services or support have you or your household used to access other help and advice?
	In Kensington and Chelsea	Elsewhere
Advice centres (such as providing legal or immigration advice)
Welfare benefits advice
Debt and money management support
Childcare providers (including nurseries and childminders)
Health care (both physical and mental health)
Other

	Please specify

What services or support have you or your household used that you would recommend to someone else?
	In Kensington and Chelsea	Elsewhere
Careers advice and guidance
Training courses and further education
Welfare benefits advice
Debt and money management support
Help with CV and covering letter writing
Help to complete application forms
Help to prepare for interviews
Job searching
Volunteering and work placements
Business start up support

	Can you tell us what was good about it?

What services or support have you or your household used that were not helpful?
	In Kensington and Chelsea	Elsewhere
Careers advice and guidance
Training courses and further education
Welfare benefits advice
Debt and money management support
Help with CV and covering letter writing
Help to complete application forms
Help to prepare for interviews
Job searching
Volunteering and work placements
Business start up support

	Can you tell us what was unhelpful about it?

How do you or members of your household currently find out about training and employment opportunities, as well as other help and support you may require?
	Training and employment opportunities	Other help and support
Jobcentre Plus
Leaflet through the door
Local newspaper
Information at the library
Word of mouth
Council website
Internet search
Posters
Other - please specify

How would you prefer to find out about training and employment opportunities?

Jobcentre Plus

Leaflet through the door

Local newspaper

Information at the library

Word of mouth

Council website

Internet search

Posters

Other

	Please specify

	Where would you or a member of your household be willing to travel to access the help and support you may require?

Which of the following times would be convenient for you to access the help and support you may require?
	Mornings	Afternoons	Evenings
Monday to Friday
Saturday
Sunday

	Before receiving this questionnaire were you aware of the following welfare reforms and tenancy changes?
	Benefit caps (including Local Housing Allowance or Housing Benefit)
	Size restrictions in social housing (bedroom tax)
	Universal Credit (merges all out of work benefits into one benefit and claims are made online)
	Flexible tenancies (new tenancies for a limited fixed-term)
	Affordable rent (rents to new tenants could be up to 80 per cent of market rent)

If you would like further information or advice on these benefit changes and the welfare reform please visit the Advice and Benefits pages of the Council’s website. Or you can contact the following agencies:

You local Jobcentre Plus Office
North Kensington, 308 to 312 Quayside House, Kensal Road, W10 5BL
Fulham, Waterford House, Waterford Road, SW6 2DL

Or your local Citizens Advice Bureau
Kensington Citizens Advice Bureau, 140 Ladbroke Grove, LONDON W10 5ND
Chelsea Citizens Advice Bureau, Old Town Hall, Kings Road, LONDON SW3 5EE
T: 0844 826 9708 or visit www.kensingtonandchelseacab.org.uk .

For information or advice on changes to tenancies please contact Housingline on 020 7361 3008 or email [email protected].

	Do you have any other comments or suggestions?

About you

The following questions are OPTIONAL. The information will be used to make sure that responses are received from a representative selection of residents. The information that you give us will be treated in the strictest confidence.

	Are you...

	Which age group do you belong to?

	How do you identify yourself?

	Please state

	What is your postcode?

	What is the name of your landlord?

	(Please specify)

	How many people are in your household including yourself? A household is: one person living alone; or a group of people (not necessarily related) living at the same address who share cooking facilities and share a living room or sitting room or dining area.
	Aged 16 and over
	Aged under 16

	Last week, were you:

	If you would like to be entered into a draw to win £25 in Marks and Spencer vouchers, please provide your name and address below.

Thank you for completing this survey, please click on submit to send your responses.

The personal information you provide will be handled by the Royal Borough of Kensington and Chelsea in accordance with the Data Protection Act 1998. The information will be used in connection with this survey by the Policy and Partnerships Unit and will be followed up only where you have clearly given us your permission. Your information will not be shared with any other department or organisations.