This A - Z Directory is maintained by the Royal Borough's Libraries. Please read the disclaimer.
Organisation Details
| Alternative Name | Citizens' Advice Bureau: Chelsea CAB Chelsea |
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| Description | Independent advice agency |
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| Address | Chelsea Old Town Hall
King's Road LONDON SW3 5EE |
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| Telephone | 0300 330 1174 (telephone advice) - 10.00am - 4.00pm |
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| Website | www.citizensadvice.org.uk |
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| Hours | Drop in: Monday, Tuesday, Wednesday and Friday 10.00am - 12.30 pm; Thursday: 10.00am - 12.30pm (pre-booked appointments only). Telephone Advice: Monday, Wednesday, Thursday and Friday 10.00am - 4pm; Tuesday: 11.30am - 4pm. |
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| Languages | Italian, Punjabi, Vietnamese, Cantonese. |
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| Transport | Tube: Sloane Square (Circle & District) Buses: 11, 19, 22, 49, 211, 319 |
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| Clientele | Those living, working or studying in Kensington & Chelsea. |
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| Special Access Facilities | Lift |
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| Notes | On RECEPTION there is brief advice given. You would normally expect to have an initial interview with the advice workers reception who will give brief advice and decide whether you need an appointment. If they are unable to deal with your enquiry at reception they will book you in for an appointment. The TELEPHONE ADVICE LINE seeks to give full advice. WRITTEN ENQUIRIES are also dealt with, please give as full details as possible Will consider home visits for the house-bound There is consumer advice line (see separate record) |
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| Last Updated | 14 July 2017 |
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| Map |
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Organisation accessibility information
| Is there someone especially responsible for arrangements to meet the needs of people with disabilities? - Yes - Hall keepers will answer bell at bottom of steps |
| Is there anyone on the site who can use British Sign Language? - No |
| Is information about activities and facilities available on floppy disk, e-mail or internet? - Yes - www.adviceguide.org.uk |
| Is information about activities and facilities available in large print and braille? - No |
| Is information about activities and facilities available via minicom/textphone? - No |
Building accessibility information
| Are there priority parking places on-site for people with disabilities? - No |
| Are there on-street, disabled badge parking places nearby (less than about 100 metres/yards away?) - No |
| Is there a set down point for easy access to the building nearby (less than 100 metres/yards away?) - Yes |
| Is there a train/underground station nearby(less than 100 metres/yards away?) - Yes - Sloane Square, South Kensington |
| From the nearest train/underground station, will people encounter obstacles? - Yes - steps, roads to cross |
| Is there a bus stop less than 100 metres away? - Yes - 49, 10 |
| From the nearest bus stop, will people encounter obstacles? - Yes - steps, roads to cross |
| Are the building doors automatic? - No |
| Is the building fully wheelchair accessible? - No - steps to entrance |
| Are the toilets accessible? - No |
| Is free access to a plug point for charging electric wheelchairs available? - No |
| Are guide dogs and hearing dogs welcome? - Yes |
| Is there a loop system for people with hearing loss? - No |
| Are there plans for emergency evacuation which cover people with disabilities? - Yes |
If any of the information in this A - Z entry is incorrect please contact
[email protected] who will be happy to make amendments.
Disclaimer
The Royal Borough provides this A-Z database of council departments, local and national organisations as part of our service. We work to ensure the information is accurate but cannot accept responsibility for any inaccuracies or omissions. The Council does not necessarily endorse all the organisations / service providers listed in this database. If you have any queries about information listed here please email [email protected].