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When to arrive
On the day of the ceremony, we ask you and your guests arrive 15 minutes before the start of the ceremony.
You and your guests should enter via the side entrance of the Registrars department at Chelsea Old Town Hall, on Chelsea Manor Street. Your guests can go straight upstairs into the ceremony waiting area, while you should report to the reception desk to let a registrar know you have arrived.
If you and your partner don’t want to be seen by each other before the start of the ceremony, then we advise you stagger your arrival times slightly.
In this case, one of you should arrive 20 minutes before, report to the reception desk, and then wait upstairs in the ceremony waiting area with the guests arriving at the same time. The second party should arrive around 10 minutes before the ceremony start time, report to the reception desk, and then wait downstairs in the appointment waiting area to avoid being seen by your partner.