Customer contract/service standards
In the Conference and Events Section of the Royal Borough we aim to provide high quality services, however like any other organisation, things can go wrong from time to time. If you think we have let you down, please tell us, in order to give us the opportunity to put things right.
We value our customers comments as they allow us to monitor and review both our own services and those of our service providers in order to prevent similar problems in the future.
To give us your feedback on an event you have attended, please complete the public comment form:
To give us your feedback on an event you have organised, please complete the organiser's form:
Download our Customer Statement here:
PDF stands for Portable Document Format developed by Adobe.
If you have difficulty accessing PDF documents, there are some useful online tools available on the Access Adobe website which can convert PDF documents into HTML or text. Click the following link http://access.adobe.com
|Conference and Events Centre
The Town Hall, Hornton Street, London W8 7NX, The Royal Borough of Kensington and Chelsea
ph: 020 7361 2220 | Legal Notices | Comment on this page | email: firstname.lastname@example.org