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Leighton House Sambourne House

Accessibility statement

Arab Hall and Narcissus Hall, Leighton House.

Accessibility statement for Leighton House and Sambourne House Museums

This accessibility statement applies to www.rbkc.gov.uk/museums.

This website is run by Royal Borough of Kensington and Chelsea. We want as many people as possible to be able to use this website. 

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email webmaster@rbkc.gov.uk
  • call 020 7361 3000
  • We’ll consider your request and aim to get back to you within two (2) working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email the Web Services Team at webmaster@rbkc.gov.uk.  

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

You can contact us by phone or visiting us in person

Technical information about this website’s accessibility

Leighton House and Sambourne House Museums is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How we tested this service

We use Siteimprove automated testing tools to help us monitor and fix usability and accessibility issues as they occur. The web team also manually review and update the site to maintain any parts that automated testing cannot cover.

Preparation of this accessibility statement

This statement was prepared on 07 September 2021.