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What is Early Help?

Early Help means acting to support a child, young person or their family early in the life of a problem, as soon as it emerges. It can be required at any stage in a child’s life from pre-birth to adulthood and applies to any problem or need that the family cannot deal with or meet on their own. It also applies to all children and young people, with any form of need.

Early Help is provided to prevent or reduce the need for specialist interventions unless they are absolutely the correct response to meet the need and resolve the problem

Early Help in RBKC thinks about the needs of the whole family. Through our Family Hub Model, we aim to work with families to understand their needs and ensure they receive the right support at the right time. Our partnership approach will ensure that families do not have to keep repeating their story. A lead practitioner will bring other professionals around the family as needed.

Early Help is a way of getting extra support when needed. Our integrated 0-19 service aims to help families when difficulties first begin so that we can support them with finding solutions quickly. We will provide support through a variety of community-based settings including children’s centres and schools as well as in the family home.  Early help means responding promptly if a child is at immediate risk of harm (or has other significant or complex needs) as much as it means responding to a need which only requires advice or guidance. 

Children with special and complex needs

For children with special and complex needs please refer to the RBKC Local Offer  an online directory of information and services to support children and young people (from 0 to 25 years) who have special educational needs and disabilities.

Safeguarding children and young people

What to do if you are worried about a child

Safeguarding children is everybody’s responsibility.  It is important to act fast if you suspect abuse as some signs of abuse can disappear quickly. You do not have to give your name and your conversation will be treated confidentially.  

If you are worried about a child and you think that a child or young person is at risk from abuse or neglect, contact us:

Tel: 020 7361 3013



If you feel urgent action is needed contact the police on 999 

Family Information Service

An important part of the RBKC Early Help Offer includes providing families with the information they need to be able to help themselves, with minimum involvement from services. Information on local and national support services can be found within the related links section of this page or by contacting the RBKC Family Information Service Directory 

Parents to be and children under 5

Children's centres deliver service to support parents to be and families with children under 5. 

Services for young people

Find out what's happening for young people in RBKC.

What is a Family Hub?

Family Hubs

What is a Family Hub?

In RBKC a Family Hub is not about trying to locate as many different services into one building, but it is a way to bring different types of support together for families to help resolve their issues.

To ensure that that support is not restricted for those who cannot easily access one site a strong outreach service is important.  This means they can serve the whole community by taking services out into different venues and into the family home.

There are two Family Hubs in RBKC one serving the North  of the borough and the other the South.  Supporting the health and development of under 5s is still an important part of our offer and Children’s Centre provision therefore continues to play a crucial part in RBKC.  This will continue to offer access to good quality Stay and Play provision delivered by our Voluntary Sector but will extend the offer by delivering more targeted sessions designed to meet the needs of individual families and communities.

Last Updated 23/12/2019

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