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Information for Families


A free, impartial information service for parents and carers of children and young people aged up to 19 (up to 25 for those with additional needs).

You can also access our 'SEND Local Offer', offering children and young people (and their families) guidance and service information relating to Special Educational Needs and Disabilities (SEND).


Please use the Help button above for more information on how to use this website


**Important Notices and Links**
  • From Monday 1 October, the childcare vouchers scheme ended and was replaced by tax-free childcare (more information here). If you had already received your first childcare voucher by this date, however, you may continue on the scheme
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  • Do you know about 30 hours free childcare for three and four-year-olds?  Are you eligible? Click here to find out more
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  • Thinking about volunteering with us? Click here for more info!

Guidance for Service Providers

Childcare Vouchers Scheme Ending

From October 2018, childcare voucher schemes will close to new applicants. You may be able to get Tax-Free…Read more >>

New Additional 15 Hours Free Childcare Entitlement

In February 2016, Childcare Minister Sam Gyimah announced £13 million, which will allow councils across the country…Read more >>

NHS Go health app for young people

The NHS has launched a new app to help young people take greater control over their health from an early age; make…Read more >>

What's on: Events and activities

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