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We have created a page to provide service updates and useful resources relating to Family Information.

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We want our directory to be as helpful and easy-to-use as possible. All feedback from parents, professionals and young people is invaluable. Help us to continue to improve this website by completing our short survey about your recent experience.

There are a number of services available, both locally and nationally, to support families.

Services to assist and support parents include:

  • parenting programmes designed to help parents increase their understanding and confidence in parenting. For more information on the programmes available, please email
  • free training sessions are available in the North locality and South locality for parents, covering subjects such as first aid, childcare, confidence building and ICT
  • support and information on family health issues and disability services
  • support and advice for parents and children on child behaviour, and mental and emotional wellbeing (these services are commonly referred to as part of the Child Adolescent Mental Health Service (CAMHS)

Early Help for Families

Families living in Kensington and Chelsea with children aged 0-19yrs can access support for the whole family when you are facing challenges or if you are worried about one of your children.  Early Help offer support to families when issues are just starting, our aim is to work with you to help identify your families unique strengths and to build these with you whilst also working to improve other areas of your family life.

You may be referred to Early Help via your child's School or a health professional and a family practitioner will contact to discuss the support that can be offered.  You can also contact us directly if you would like to request help and support.

For more information please download the Early Help leaflet on the right.

Non-violent Resistance (NVR)

Guidelines for parents of children or adolescents with violent or destructive behaviours.

You can access these guidelines here (or through the downloads section on the right)

Our Model of Support

Early Help will provide a family practitioner to meet with you and your family on a regular basis.  We will get to know you and work with you to understand your needs and agree on a plan of support.  All practitioners are fully trained and have a variety of skills and we use a 'Systemic' approach that is explained in the leaflet you can download on the right. 

Contact Us

If you would like to talk to somebody from Early Help please contact us on 020 7598 4608 or email 


You can refer you and your family directly to us by downloading and completing the referral form on the right and sending it to

Action for Change is a service for parents who have had their children permanently removed from their care. For information about their work and other similar organisations or services, click on the right to visit our Family Safety page.

West London Action for Children (WLAC)

WLAC Offer a range of counselling and therapy services for children in need, and their families, in the London boroughs of Hammersmith & Fulham and Kensington & Chelsea. They support families under stress to develop their confidence and skills to cope with the ordinary and extraordinary challenges of family life. Their services are primarily available to those on Income Support or receiving Tax Credits.

Parenting courses with WLAC

Parent Talk               

  • A forward looking, solution focused group for parents & carers who have children between 5 and 11 years of age. Childcare available. Runs termly, for 6 sessions each term.

Breathing Space

  • A Mindfulness-Based Stress Reduction group (MBSR) supporting parents to experience more choice in how they respond to situations. Childcare available. Runs on Thursdays 10:30 – 12:30 for 8 weekly sessions (no session during half term). The next Breathing Space group will start in January 2017.
  • Contact Sam Garbett for start date. For more information: 020 7352 1155

Visit the West London Action for Children website for further details 

Online support

There are lots of websites where you can exchange ideas, tips and advice with other parents. These networks have been built by parents for parents and contain a wide range of information.

Please note that the Royal Borough of Kensington and Chelsea Council is not responsible for content of external websites.

Netmums >>

A family of local sites that cover the UK. Each local site offers information to mums including where to find playgroups, meet other mums and how to eat healthily.

Mumsnet >>

A site where parents can swap advice and ideas, aiming to make parents' lives easier by pooling knowledge.

Washable nappy Zoom online demos / Free reusable nappy vouchers

Please find further details and register for this event: Washable nappy Zoom online demosRead more

Breakfast, after school and holiday clubs and playschemes autumn 2020

Please find further details in the following link: Breakfast, after school and holiday clubs autumn 2020Read more

New!! Family Information Service Newsletter

The Family Information Service has created a newsletter to provide news and updates about what is available for…Read more
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