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COVID-19 / Coronavirus

We have created a page to provide service updates and useful resources relating to Family Information.

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Coronavirus: Free Online Courses, Activities and Resources for Children on Lockdown

Please find free online learning resources compiled by teachers and parents who normally homeschool. These covers a range of topics from maths, geography, science, literature to fun craft activities, cookery and exercises you can enjoy with your kids at home:

Free Online Learning Resources for School Age Children


From birth through to adulthood, education is vital to the development of children and young people and many continue to learn beyond the compulsory school age requirements.

Some children may start their learning earlier if parents/carers decide to access early education and childcare. Find information on childcare provision in the Childcare information and early years section of this website.

Use the category buttons to find information about individual schools, colleges and learning providers. An interactive map is available in your search results that can show you which ones are nearest to your home.


Further information about School admissions - How to apply for a school place and appealing an admission decision

Start Primary school >>

Information about primary school admissions.

Secondary transfer >>

Information about applying to transfer your child from primary to secondary school.

In-year primary admissions >>

Apply for a primary school place if you are moving, or if your child is changing schools during primary school age.

In-year Secondary admissions >>

Apply for a secondary school place if you are moving, or if your child is changing schools during secondary school age.

Appeals >>

Admission appeals for children that have been turned down for a place at a Royal Borough Community school.

Fair Access Protocol >>

Information on how we ensure children considered hard to place and/or vulnerable are secured a school place.

Statutory documents >>

Documents relating to school admissions.


Guidance for schools in Hammersmith and Fulham, Kensington and Chelsea and Westminster

Improving School Attendance and working with behaviour issues: What to do and Where to go for Local Authority Support

Expectations on schools

Before referring to another agency for support there is a number of things that Schools would be expected to do with regard to any attendance or behavior issues and these include:

  • Communicating with the parent/carer by phone and/or letter regarding the issues and expectations of the school
  • Putting ‘in-school’ measures in place to support behaviour and/or attendance improvement
  • Meeting with the pupil and parent/carer to explore the issues
  • Agreeing a plan to rectify behaviour and/or attendance problems with the family
  • Finding out if there are other support services involved with the family and where appropriate involving them in meetings with the family
  • Making referrals to other services to address specific needs (e.g. CAMHS or School Nurse)

If the above measures are not successful the Local Authority have two services that offer specific help as outlined below.


ACE provide support for schools in relation to regulations and statutory functions applicable to school attendance and permanent exclusions

Click HERE for the ACE Reference Manual, where all reference materials relating to the teams work and support available can be found

Support for schools -  attendance 
  • Strategic advice on registration, off rolling, authorisation and whole school initiatives
  • Processing Penalty Notice for unauthorised absences
  • Advice and guidance to school staff on prosecutions, using evidence gathered by school staff
  • Process and support for children whose parent/carer has elected to home educate
Support for schools - permanent exclusions
  • Advice on issues to consider a decision to permanently exclude a child
  • Advice on permanent exclusion process - communication, meetings and time frames
  • Attendance at permanent exclusion meetings, by prior arrangement
  • Referral to TBAP following permanent exclusion


ACE: 0207 745 6610/6611/6614/6615

Early Help

Early Help services across the three boroughs provide systemic whole-family casework support for families with children aged between 0-19yrs. 

Each borough has a core programme of support for their schools. There is also an additional discretionary service that schools can purchase. Please follow the links below for detailed Early Help offers and contacts in each borough

RBKC – 020 7598 4608,

LBHF - 020 8753 6070,

WCC – or here

Family Support to address poor school attendance

In relation to poor school attendance please refer in the following circumstances:

  • Children of statutory school age with poor school attendance (10% or more unauthorised absence) Systemic family assessment and support will be put in place with the aim to address the underlying issues leading to absence.
  • Attendance prosecution will be taken forward but will only be considered if the family fails to engage and improvement in attendance is not achieved.

Local Authority use of information

The Local Authority (LA) uses information about children and young people for whom it provides services, to enable it to carry out specific functions for which it is responsible. It also uses the information to derive statistics to inform decisions on (for example) the funding of schools, and to assess the performance of schools and set targets for them. The statistics are used in such a way that individual children cannot be identified from them.

The Local Authority will use information about its school workforce for research and statistical purposes, and to evaluate and develop education policy and strategies. The statistics are used in such a way that individual staff cannot be indentified from them. The LA may also use it to support and monitor schools regarding sickness and recruitment of staff.

The information will be held in confidence with only the necessary people working within the combined children’s services (Kensington and Chelsea, Hammersmith and Fulham and Westminster local authorities) able to access and handle it.

The Council has a duty under the Children’s Act 2004 to work with partners to develop and improve services to children and young people in the area. As such, the Council may also use this information for other legitimate purposes and may share information (where necessary) with other Council departments, for example Early Years, Youth Support, Admissions, Troubled Families, Early Help, Children’s Social Care, School Improvement Team, Special Education Needs (SEN) Team, and ACE (Attendance, Child Employment and Elective home education and children missing education team) Team and external bodies, for example School Nursing (the service is currently provided by Central London Community Healthcare (CLCH) who are soon to be replaced by Central North West London NHS Foundation Trust (CNWL), Health visiting and MASH (Multi Agency Safeguarding Hub) who are responsible for administering services to children and young people where it is demonstrably in the child’s health or educational interest, or where there is a welfare/safeguarding issue. We may share pupil data with your borough of residence, for the purposes of service improvement. This data sharing will be approved and controlled by the Tri-Borough Education Data Manager.

The LA share some of the information collected with the Department for Education (DfE) to enable them to produce statistics, assess LA performance, determine the destinations of young people after they have left school or college and to evaluate Government funded programmes.

The LA may also share information with post-16 education and training providers to secure appropriate support for them.  The LA may also share data with education establishments which shows what their pupils go on to do after the age of 16. 

Youth Support Services - For pupils aged 13 and over, schools are legally required to pass certain information to the provider of Youth Support Services in their area. This is the local authority support service for young people in England who are aged 13 to 19. The school must provide; the name, date of birth, address and name of the pupil’s parent(s)/(guardians) and any further information relevant to the support services' role.

Clinical Commissioning Groups (CCG’s) use information about pupils for research and statistical purposes, to develop, monitor and evaluate the performance of local health services. These statistics will not identify individual pupils. It is necessary for certain health information about children (e.g. such as their height and weight) to be retained for a certain period of time (designated by the Department of Health).  CCG’s may also provide individual schools and LAs with aggregated health information which will not identify individual children.

Education and training: the LA and education and training support services hold information about young people living in our area, including about their education and training history. This is to support the provision of their education up to the age of 20 (and beyond this age for those with a special education need or disability).  Education institutions and other public bodies (including the Department for Education (DfE), police, probation and health services) may pass information to us to help us to do this[1].

[1] Under the Education and Skills Act 2008, parts 1 and 2

Alternative Provision Summer 2020

To access a list of available provision, please click the link below:

Available Provision Summer 2020

Hungry Little Minds Campaign

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Providers Offering 30 Hours Free Childcare

A list of participating providers for the 30 Hours Free Childcare for 3 and 4 year olds can be found on the link below,…Read more

Change4Life’s Smart Swap campaign

The campaign encourages families to cut back on sugar by making a few simple swaps to their everyday food and drinks. …Read more
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