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Bi-borough School Health Service (School Nursing)

Our service provides schools with qualified nurses and access to practitioners who are experts in mental health, relationship and sex education, safeguarding, and clinical education. The service consists of:

•School nurses

•Community staff nurses,

•School health technicians

•A specialist CAMHS (Child and Adolescent Mental Health Services) nurse

•Specialist relationships and sex (RSE) workers

Every school has a school nurse who can support with physical and mental health needs. The service works with schools, families, and children, offering assessments and guidance on issues. Support for parents/carers includes:

•Advice for parents and carers on health concerns, including emotional and mental health.

•Individual support through appointments.

•Safeguarding support.

•Duty line support and advice to children and families.

Age: 5-19 Years

Cost: Free

Referral information

A referral form will need to be completed. Parents/carers who have a concern about their child can contact the School Health Service directly or make a referral through their child’s school.

Please contact the service directly for referral details or you can find referral forms and information via this link: How to make a referral | CNWL School Health Service

Link for further information: Parents/carers can find further details via the following link https://www.schoolhealth.cnwl.nhs.uk/parents-and-carers/

Contact: If you have any questions, you can contact the service. See contact details here. Or you can submit a question online using this link: Ask a school nurse for Parents | CNWL School Health Service

Kooth

KOOTH is an online counselling and emotional wellbeing support service which provides qualified counsellors who offer safe and anonymous online support.  The service is run by a professional team of qualified counsellors who can support children and young people.

Age: 11-25 years

Cost: Free

Referral information

No referral is required. This is online support that can be accessed for free by visiting the KOOTH website.

Link for further information: Home – Kooth

Child and Adolescent Mental Health Service (CAMHS)

We provide specialist NHS support for children, young people, families, and carers with emotional, psychological, and mental health needs. Our service consists of specialist clinicians, therapists and nurses. Support can be provided either to an individual, family or group. This includes:

•Arts therapists who develop ways to communicate thoughts and feelings through art.

•Child psychotherapists who offer longer and in-depth therapy to understand a child’s experience.

•Family therapists who can support families experiencing difficulties.

•CAMHS nurses who are specially trained ‘talking nurses’ that work with young people and families in managing and improving mental health. They are very good at listening and talking about things that upset young people.

•Primary mental health workers who work in clinics, schools and homes with children who are having problems with their thoughts, feelings or behaviour.

•Psychiatrists who are doctors who are specially trained to work with and help young people with mental health problems.

•Psychologists that can support with any difficulties with how a young person is feeling, behaving or thinking.

Age: Up to 18 years

Cost: Free

Referral information:

A referral form will need to be completed. A GP can complete a referral on your behalf, or you can contact the CAMHS service directly. The referral form and details about the process can be found online here.

Link for further information: Parents/carers can read about the support offered online via this link 

Contact: For any questions contact your borough’s service. Westminster- 02033175999 / Kensington and Chelsea- 02033173599

Family Hubs

Our family hubs provide information on support available to local families, parents/carers, children and young people. This includes health and wellbeing issues, where you can meet with the mental health support teams. The 2 hubs are:

•North RBKC: Holmfield House Family Hub
•South RBKC: Cheyne Family Hub

Referral information

If you live in Kensington and Chelsea, register for a Family Hub/Children's Centre by emailing [email protected]

Link for further information: Please visit https://www.rbkc.gov.uk/kb5/rbkc/fis/site.page?id=UJpjCCjDhQ0

Contact: Please contact [email protected]

Page last reviewed: 01/04/2026

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