Kensington and Chelsea Family Information Service (FIS)


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The Family Information Service for Kensington and Chelsea and for Westminster is a free, confidential and impartial information, advice and signposting for families with children aged up to 19 (or up to 25 for those with additional needs) and for the professionals working with them. 

Our service provide advice, information and guidance to parents/carers and to young people on:

  • Nurseries and Childminders
  • Family Hubs and Children's Centres 
  • Starting school - including school nursery applications and what to do if you don’t get a place
  • Out of school hours clubs
  • Parent and toddler groups
  • Activities for children, young people and families
  • Help with childcare costs
  • Benefits, grants and financial support
  • Starting a career in childcare

The Family Information Hub website is a resource containing up-to-date information of all OFSTED-registered childcare in the Borough, including:

  • Childminders
  • Day nurseries
  • Pre-schools, nursery schools and community nurseries
  • Holiday playschemes
  • Before and after-school clubs

In addition, our website supports professionals working  with children, young people and families by acting as a centralised information resource about a wide range of matters such as:

  • Safeguarding children and families
  • Special Educational Needs and Disabilities (SEND)
  • Transitions
  • Funding
  • Early Years Foundation Stage (EYFS) Framework
  • Health and Wellbeing
  • Training and employment
  • Up-to-date Policies and Guidance

Who to contact

07814 804262 07814 804262
[email protected]

Kensington and Chelsea and Westminster Family information services are now a joint service part of the Early Education and Childcare Service based at Kensington Town Hall.

Where to go

Kensington Town Hall
Town Hall
Hornton Street

W8 7NX

View W8 7NX on a map


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