Piper House

Piper House is a supported living scheme, which promotes the importance of independence and community integration amongst its residents (otherwise referred to as customer).

Piper House is a newly refurbished building. It consists of 12 flats (11 studio flats and one, one bedroom flat), a staff office and visitor accessible toilet and staff room on the first floor. There is a fully accessible passenger lift for wheel chair users; serving upper floors. Internal doors are power operated and access controlled for staff and residents to ensure safety.

Specially designed Kitchen space with adjustable height to enable individuals to be involved in meal preparation. 8 of the flats have a ceiling track hoist from the bathroom to the bedroom area for people with physical disability(ies).

There is a telecare system (cords) that alert staff if residents experience a problem and need assistance. The telecare system is linked to fire alarms; smoke systems; and door entry system for security and safety purposes. Moreover there is a communal lobby area and a garden on the ground floor, which is available to both residents and visitors.

Personal support and care assistants are available 24/7 and are employed by Look Ahead Care and Support and paid for via a contract with the local authority. By using your personal budget you can choose to have all of your care provided by Look Ahead or you can use another agency or individual to carry out some aspects of your care.

The staff’s remit is to provide residents with personal care and support in the following areas:

• Cooking
• Food Shopping
• Planning i.e. financial
• Travel assistance
• Accessing leisure activities/facilities
• Booking and/or arranging visits; and
• Support with personal hygiene Where necessary, the staff will assist with the above matters and more. They are further responsible for contributing to the customer’s multi-disciplinary meetings and will feedback to other professionals about the customer progress on a weekly basis.