• Disabled visitors and carers are admitted at concessionary rate.
  • Regrettably there is no step-free, or wheelchair access to any part of the house.
  • There are two flights of internal steps. The lower part of the staircase does not have a handrail.
  • Guide and assistance-dogs are permitted in the museum.
  • The lighting levels are low throughout the house, for conservation reasons. 
  • No photography is allowed in the house.
  • Two parking spaces are available for Disabled Blue Badge holders near the house.
  • Detailed access information about the house can also be found on the DisableGo website.
  • Prams and pushchairs are not permitted in the museum to protect the delicate interiors. They can be left in the Reception or Lobby.


If you would like more help planning your visit please see our Museum Visitors Risk Assessment [PDF] (file size 65.2Kb) or contact us for more information.



  • There is a small shop selling books and Museum merchandise.
  • Male and female toilets. Regrettably there is no disabled toilet.
  • We do not have a cloakroom, but bags, coats and umbrellas may be left at reception (please keep your valuables with you). Please note that
  • large bags and rucksacks are not permitted and must be left at reception.
  • There is limited seating in the historic house but portable folding stools and benches in the studio are available.
  • During the duration of Alma-Tadema: At Home in Antiquity (7 July - 29 October 2017) a temporary café cart is located in the garden. Additionally there are many cafés and restaurants within a short walking distance of the house.
  • The garden is free to access and open from 10am to 5pm between 1 May and 31 September (weather permitting).
  • There is no designated car parking for the museum. Limited metered car parking in Holland Park Road and surrounding streets is available.
  • Self-guided groups are welcome, but please contact us in advance so we can help you plan your visit. 
  • Private and school guided group tours are available. Please visit the Education and Learning section for more details.



  • Free iPod tours are available from the Reception Desk. English only. Information sheets about the house and collection are available in each room. 
  • Staff are also very happy to answer any questions you may have.
  • A general introductory guide to the house is available in the following languages; French, German, Spanish, Arabic and Turkish.


Families and Children

  • Family trails are available from the front desk.
  • Activities for families are planned throughout the year. Details can be found on What's On.
  • Visitors should note that pushchairs and prams must be left at reception, as the floors in the house are very delicate.
  • There are no baby changing facilities on site but some are located by the café in Holland Park, which is a short walk away


Open daily except Tuesdays
10am - 5.30pm
12 Holland Park Road
London W14 8LZ