Support with Emotional Wellbeing and Mental Health

Schools provide various support initiatives, including the following:

Mental Health Support Teams:

• Who it's for: Pupils in schools and colleges with mild to moderate mental health needs

• What it offers:

  • 1:1 and group support within school
  • Cognitive behavioural therapy (CBT) based interventions
  • Staff training and whole-school support
    
    
• How to access: Ask your school about the Mental Health Support Team or speak to your school’s Designated Mental Health Lead. 

Educational Psychology Consultation Service:

• Who it's for: Children and young people, in consultation with their families and schools/settings, who want to find solutions to school-based concerns.

• What it offers: Joint working with teachers and parents using a consultation model to collaboratively explore concerns in a way that helps children and young people to overcome barriers to learning and to thrive in education.

• How to access: Ask your child’s educational setting (special educational needs co-ordinator) if you think they may benefit from an Educational Psychologist's involvement. Schools will only request involvement from their link educational psychologist in consultation with parents/carers.

Local community resources are available for families and individuals to support their mental health and emotional well-being.

Family hubs:

• Who it's for: Families with children aged 0–19 (or 25 with special educational needs and disabilities), including expectant and new parents.

• What it offers: Integrated support services, including family therapy clinics, parenting courses, and groups for families affected by mental health issues.

• How to access: www.rbkc.gov.uk/family-hubs 

Youth Hubs and enriching activities:

Children and young people do best when they’re active, inspired, and supported. From sports and arts to digital media, careers, culture, and wellbeing, access to a wide range of enriching activities makes a real difference.

Our inclusive Youth Hub service opens the door to safe spaces for socialising, building skills, exploring career paths and enjoying healthy meals along the way.

Explore the full range of activities at: www.ourcity.org.uk

Mental Health Youth Workers:

• Who it's for: Young people accessing youth services

• What it offers: Mental health support in familiar youth settings and help with topics like body image, digital wellbeing, and relationships

• How to access it: visit www.wclmind.org.uk/children-young-people-services/youth-clubs/ to see which Youth Clubs are participating.

We have a range of online support options available:

Kooth – Free Online Counselling

Who it's for: Children and young people aged 11–25

What it offers: Free, anonymous online mental health support including:

• 1:1 counselling (available until 10pm
• Self-help tools
• Peer community support

When: Available 365 days a year

How to access: www.kooth.com

Best for You

• Who it's for: Young people aged 11–25

• What it offers:

• A range of NHS-approved mental health apps and tools

• Information about in-person support and digital services

• How to access: www.bestforyou.org.uk 

Wellbeing Hub

• What it offers:

• Online resource for mental health support

• Signposting to local services, wellbeing activities, training and campaigns

• Access to training on self-harm and suicide awareness for professionals

• How to access: https://www.rbkc.gov.uk/health-and-social-care/wellbeing-hub   

We Got U, U Got This

• Who is it for: All Children and Young People who need advice and signposting.

• What is it: An online directory of resources offering emotional wellbeing and mental health support for young people in Westminster and Kensington & Chelsea

• How to access: https://www.westminster.gov.uk/we-got-u-u-got/online-resources 

Single Point of Access:

• Who it's for: Anyone needing urgent advice or support in a crisis

• What it offers:

  • 24/7 phone line for children and young people in crisis or needing urgent help

  • Advice, triage, and referral to the right service

• Contact: 0800 0234 650 (24 hours a day)
  Visit: https://www.cnwl.nhs.uk/camhs/our-services/crisis-and-urgent-care/help-mental-health-crisis

If you are unsure about what to do, or if the issue is not life-threatening, you can also call 111 or visit 111 online.

Is their life in danger?

If they have seriously harmed themselves, call 999 for an ambulance or go straight to A&E.

If you're unsure where to start, go to the Hub of Hope for a directory of locally available services in your area: https://hubofhope.co.uk/.