Pay for commercial waste collection
On this page
Pay for your commercial waste collection online, by bank transfer or by phone.
Pay online
Before you start, you'll need your customer reference number.
Your customer reference number is a 13-digit number made up of your account number and invoice number.
In this example invoice, the customer reference number is 8000001999998.
Accepted cards
You can pay online using:
- Mastercard
- Visa
- Maestro
Pay by bank transfer
If you use online or telephone banking, you can pay by bank transfer.
Our bank account details:
- sort code: 57-20-75
- account Number: 0000 0000
- reference number: your 13-digit customer reference number
Pay by phone
Call us to make a payment using a debit or credit card.
Debit cards we accept:
- Switch
- Visa Delta
- Maestro
- Solo
- Electron debit cards
Credit cards we accept:
- Visa
- MasterCard Credit
Contact us
If you do not have your customer reference number, or you have any other related queries, contact us:
- email: [email protected]
- phone: 020 7341 5107
Monday to Friday, 9am to 5pm
Last updated: 22 September 2026