Business and enterprise

Business Rates

About business rates

Information on business rates, including discounts and payment methods.

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Local Discretionary Business Rates Relief Scheme 2019-20

Information about the 2019-20 Local Discretionary Business Rates Relief Scheme.

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Business Rates explanatory notes

Information about business rates explanatory notes including non-domestic rates, supplements and...

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Crossrail Business Rate Supplement

The Business Rate Supplements Act 2009 enables authorities to levy a supplement on the business...

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Rateable values and appeals

The rateable values of all business properties are assessed by the Valuation Office Agency (VOA)...

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Retail Discount

Guidance on eligibility for Retail Discount.

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Hardship relief for businesses

In exceptional circumstances you may be able to eligible apply for hardship relief.

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Small business rate relief

The small business rate relief (SBRR), was introduced from 1 April 2005 to help small businesses.

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Transitional relief

Transitional relief limits how much your bill can change each year as a result of revaluation.

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Empty properties

Information about empty properties which are exempt from business rates for the first three months...

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Local business rates discounts

We grant discretionary discounts to encourage new business and local investment.

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Moving out of the borough

Complete our online form to notify us that you are a business moving out of the borough

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Moving into the borough

An online form to notify us that you are a business moving into the borough

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Paying business rates

How to pay your business rates including direct debit, standing order, online, telephone, bank giro...

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Charitable and discretionary relief

Charities are entitled to charity relief (also known as mandatory relief) where the property they...

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Privacy Notice for Business Rates (National Non-Domestic Rates)

Information about the Council’s Privacy Notice for Business Rates

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Contact Business Rates

Find out how to contact the Business Rates team.

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Regulation enforcement

About regulation

Information about regulations for the running of a business or enterprise with details on advice...

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Tables and chairs licence

If you want to put tables and chairs on the highway outside your restaurant, cafe or pub you need a...

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Animal feed and mail forwarding registration

Information about registering businesses involved in animal feed or mail forwarding

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Construction site enforcement

How to report problems on construction sites.

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Public health training information for candidates

What to expect if you are attending a public health training course.

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Environmental health training course information for employers

Information on running courses in-house and how to prepare your staff for their training.

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Supplier data

Read about sole trader suppliers and the Data Protection Act.

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Infection Control Training

Find out about our Infection Control training courses

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Level 2 Award in in Understanding Infection Prevention and Control for the Workplace

Information about our Level 2 Award in in Understanding Infection Prevention and Control for the...

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Level 3 Award in HACCP in Catering

Information about the Level 3 Award in HACCP in Catering course

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Level 2 Award in in Understanding Infection Prevention and Control in Housekeeping

Information about our Level 2 Award in in Understanding Infection Prevention and Control in...

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Level 2 Award in in Understanding Infection Prevention and Control in Health and Care Settings

Information about our Level 2 Award in in Understanding Infection Prevention and Control in Health...

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Level 2 Award in Allergen Awareness and Control in Catering

Information about the Level 2 Award in Allergen Awareness and Control in Catering course

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Level 1 Award in the Principles of Fire Safety Awareness

Information about the Level 1 Award in the Principles of Fire Safety Awareness course

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Environmental Health Training Service

About our training services - training offered on Food Safety, Health and Safety, and Public Health

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Level 2 Award in the Principles of Fire Safety

Information about the Level 2 Award in the Principles of Fire Safety course

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Level 3 Award in Food Allergen Management in Catering

Information about the Level 3 Award in Food Allergen Management in Catering course

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Level 2 Award in Healthy Food and Special Diets

Information on the Level 2 Award in Healthy Food and Special Diets course

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Level 2 Award in HACCP in Catering

Information about the Level 2 Award in HACCP in Catering course

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Business advice

Markets and street trading

How to apply for a licence to trade goods at Golborne Road and Portobello Road markets.

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Street trading fees

Information on fees and charges for permanent and casual traders, and how to hire stalls and covers.

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Street trading charter

Our charter sets out our standards and policies on street trading.

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Street trading pitches

How we allocate market stalls and how to apply for a permanent site.

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Street trading rules

Street traders need to follow our terms and conditions which are based on the London Local...

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Street Trading Consultation 2018

The Council is considering a number of changes to Portobello and Golborne Road Markets. The Council...

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Non-market street trading

Information about street sites approved by the Council and our regulations about trading from vans...

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Contact the Markets Manager

Markets Manager contact details

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Apply for a food site

How to apply for a food stall Portobello Road market and Golborne Road.

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Evidence studies

Information on the development brief for Notting Hill Gate which is supported by a number of...

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Lobbying for planning changes

Information on the Council's lobbying of Communities and Local Government (CLG) for planning...

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Inward investment

Information about business opportunities and where to find advice, support, details on the local...

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Revitalising Kensington High Street

Revitalising Kensington High Street

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Town centres and neighbourhood planning

How the Council supports local neighbourhoods and town centres.

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Markets and street trading FAQs

Find out about how to appy for a licence, rules and regulations, fees and charges and more.

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Free printed matter distribution licence

You need a licence if you want to hand out or distribute leaflets, flyers and other free printed...

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COVID-19: Guidance for reopening your business

Guidance for reopening your business.

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Kensington High Street background

Revitalising Kensington High Street

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COVID-19: Support for businesses and the self-employed

COVID-19: Support for businesses and the self-employed

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Business opportunities and Procurement

About this guide

This guide has been produced to assist suppliers who wish to conduct business with the Royal...

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Winning new business

Information about winning new business including selling services to the Council. 

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Borough economic profile

Read about business and economic conditions in the borough.

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Frequently asked questions (FAQ)

Our contract opportunities are either advertised on our website, in local and national papers,...

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Freedom of information

The Freedom of Information Act (2000) applies to all procurement and procurement related information

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Developing business

To ensure value for money and a competitive tender process, the Council cannot favour local...

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Tendering for contracts

The Council has agreed to comply with the requirements of the Contractors Health and Safety...

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Greener business

Become greener can help reduce the environmental impact of your business.

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Procurement in the borough

Information about our procurement process including how to find out about tender opportunities.

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Doing business with the Council - Guide for suppliers

Procurement guidance for suppliers.

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Community Right to Challenge

How voluntary and community groups, parish councils and local authority staff can bid to run a...

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Sustainable procurement considerations

The Council has agreed to comply with the requirements of the Contractors Health and Safety...

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Health and safety

The Council has agreed to comply with the requirements of the Contractors Health and Safety...

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Rules and legislation

As a local authority, there are regulations at a European, national and council level that need to...

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Where to find contracting opportunities

The Council's contract regulations provide that all contracts over £100,000 in value are publicly...

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Supplying the Council

Companies wishing to be considered for contracts must demonstrate their ability to provide the...

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How the Council buys goods and services

Information about how the Council aims to provide a consistent basis for the procurement of goods,...

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Approved and Standing Select Lists

Contracts are awarded through the approved select list system, or by a public advertisement.

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Tender Procedures

A tender process is required under the Council's contract regulations for all contracts that exceed...

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Supplier information

Details about what is considered acceptable as supplier information to meet the minimum level and...

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Applying for advertised contracts

The contract notice or advertisement will invite suppliers to apply for a procurement opportunity...

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Tender thresholds

A tender process is required under the Council's contract regulations for all contracts that exceed...

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Health and Safety

What we do

Find out how the Health and Safety Team enforce health and safety matters in non-industrial...

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Health and safety inspections and enforcement

Find out what happens during a health and safety inspection and how to appeal.

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Environmental Health Training Service

About our training services - training offered on Food Safety, Health and Safety, and Public Health

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Book an Environmental Health Training Course

How to book a course, and payment options.

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Environmental Health Training Service - frequently asked questions

Frequently asked questions about the Royal Borough of Kensington and Chelsea's Environmental Health...

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Privacy Notice for Training Service

Information about our privacy notice and how the Royal Borough of Kensington and Chelsea’s...

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Health and Safety at Work Act

The Health and Safety at Work Act 1974 provides the legal framework to promote, stimulate and...

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Useful websites relating to health and safety

Information on useful websites including guidance from the Department of Health and the Environment...

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A to Z of Health and Safety

Information on the Council's A to Z of Health and Safety. This includes a range of topics with...

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Enquiry form

Complete our enquiry form to make a course booking for public health training.

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Workshop safety - hazards

Carpentry, welding, panel beating and paint spraying are just four of the jobs that could be...

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Safety at work

Information about employers' responsibilities to keep their employees and buildings safe.

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Level 2 Award for Personal Licence Holders

Personal Licence Holders training courses Level 2 award for personal licence holders licensing law...

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Hazard Analysis Critical Control Point (HACCP) Training Courses

Information about Hazard Analysis Critical Control Point (HACCP) Training Courses

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Health and Safety Training

Health and Safety Training courses available at the Royal Borough of Kensington and Chelsea

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Hazard Analysis Critical Control Points (HACCP)

Hazard Analysis Critical Control Points (HACCP) training available in the royal Borough

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Public Health training for Communities and Business Support Organisations

Reduced fees for Communities and Business Support Organisations in the Royal Borough of Kensington...

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Privacy Notice for Health and Safety

Information about our privacy notice and how the Royal Borough of Kensington and Chelsea’s Health...

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Level 2 Award in Customer Service

Level 2 Award in Customer Service is for people in customer facing roles in a variety of work...

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E-learning training courses

Course description of e-learning training courses

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Workplace equipment

Employers must ensure safe use of all equipment, including starting, stopping, installing,...

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Storeroom safety - hazards

Information on common and often hidden hazards found in storerooms. Storerooms can be used for food...

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Children and young people at work

Legislation and guidance relating to children and young people at work

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Cooling Towers

Information on registering premises where cooling towers and evaporative condensers are located....

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Dermatitis at work

Dermatitis - or, more correctly Occupational Dermatitis - affects virtually all types of work....

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Electricity

Information about electricity including details of what to do when employing a qualified...

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Chemical substances in the workplace

These could include solvents and liquid paper thinners, cleaning chemicals for photocopying...

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Food premises workplace safety

Common hazards and workplace safety in food premises.

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Violence at work

The key issues for employers and employees to prevent and tackle aggressive or violent behaviour at...

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Accidents and injuries

Information about accidents and injuries at work including when accidents and injuries should be...

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Asbestos

Information about the use of asbestos which was banned in the UK in 1999 including relevant...

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Employers' liability compulsory insurance

Employers are responsible for the health and safety of their employees while they are ate work. It...

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Noise at work

Information on noise at work, what to do and measures employers can take where levels are likely to...

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Shop safety - common faults

Shop safety- common faults No matter what kinds of goods are being sold in shops accidents and...

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Slip, trips and falls at work

Find out about slip, trips and falls at work including what employers need to do and legislation to...

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Smoking at work

Kensington and Chelsea Smokefree workplaces. In July 2007, it became illegal to smoke in any...

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Office safety - common faults

Advice on office safety including information on risk assessments and things to look out for.

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Lone working

Employers must carry out risk assessments of their loan workers and put suitable control measures...

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Gas

Safety advice around gas, including emergency contact details

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Jacuzzis and spas

How to avoid the spread of bacteria and infections

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Legionnaires' disease

Information about minimising the risk Legionnaires' disease in the borough.

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Manual handling

A manual handling operation may be defined as 'any transporting or supporting of a load (including...

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Level 2 Award in Control of Substances Hazardous to Health (COSHH)

Information about the Level 2 Award in Control of Substances Hazardous to Health (COSHH) course

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Level 2 Award in Health and Safety in the Workplace

Information about the Level 2 Award in Health and Safety in the Workplace course

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Level 1 Award in Health and Safety in the Workplace Awareness

Information about the Level 1 Award in Health and Safety in the Workplace Awareness course

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Level 3 Award in Health and Safety in the Workplace

Information about the Level 3 Award in Health and Safety in the Workplace course

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Food Safety

What we do

Our Food Safety Team offer advice to businesses and will take formal action to make sure they...

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Food safety inspections and enforcement

Information on how the Council keeps a check on food safety in the borough

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Food Safety Training

Information on training in food safety

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Food alerts

Information about food alerts which are issued by the Food Standards Agency when food products...

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Food complaints

How and when to make a complaint to our Food Safety team.

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Food hygiene rating

The food hygiene rating scheme is run in partnership with the Food Standards Agency.

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Food poisoning

Information on food poisoning including symptoms, common causes and ways to prevent the spread of...

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Food standards

Information on food standards including advice for businesses and legislation.

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Exported and Imported foods

Guidance for food businesses about importing and exporting food.

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Approved premises

Information for certain food businesses who will require approval from the Council before they...

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Private water supplies

Information about requirements of private water supplies including the need to carry out water...

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Food Allergen Control

Food Allergen Control training available in the Royal Borough of Kensington and Chelsea

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Food business registration

How to register a food business.

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Allergens and labelling

Guidance on allergens and labelling from The Food Information Regulations 2014. They apply to all...

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Food Safety A to Z

Check out the A - Z of food safety to ensure that the food you, store, prepare and sell is safe to...

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Food information regulations

Information about food information regulations and EU food information for consumer regulations...

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Useful websites relating to food safety

Useful websites for food safety advice including the Foods Standards Agency, Public Health England...

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Food premises in RBKC that have been awarded the HCC award

Food premises in RBKC that have been awarded the HCC award:

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Food Safety Week

Food Safety Week - Love food, hate waste is the theme of Food Safety Week 2016 which runs from...

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Genetically Modified Foods

Information on regulations for genetically modified foods and ingredients which must be included on...

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Christmas food safety

Cooking advice, food safety details when defrosting and cooking turkey or other birds and guidance...

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Hazard Analysis Critical Control Point

Information about hazard analysis and critical control point (HACCP) for food safety management...

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Outdoor and mobile catering

Food health information on outdoor and mobile catering

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Kitchen Equipment Advice (domestic)

Here you will find domestic kitchen equipment advice.

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Making it easier to appeal

Making it easier for businesses to appeal

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Brexit and Food Businesses

How Brexit will affect UK Food Businesses

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Privacy Notice for Food Safety

Information about our privacy notice and how the Royal Borough of Kensington and Chelsea’s Food...

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Fitness to work

Information on food handling responsibility. This includes advice on handwashing, a checklist for...

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Cleaning, waste management and pest control

How to keep your food premises clean, and provide a safe and pleasant working environment

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Allergies

Find out more about how to prevent or deal with an allergic reaction, and your responsibilities as...

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Bacteria

Owners of all food premises have a responsibility to comply with the Food Safety Act 1990 and other...

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Barbeque safety

Information about barbecue safety and fire safety including ways to prevent food poisoning and...

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Healthier Catering Commitment

Healthy Catering Commitment, Healthy Catering Commitment Award scheme for food outlets which offer...

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Infectious diseases

A list of infectious diseases which must be reported to your local authority

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Food safety - useful information

A list of sources of information relating to food safety

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Vegetarian guide to food hygiene

Food hygiene information for those who work in a vegetarian food business

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Food safety pack

The Food Safety Pack provides useful checklists, notes and guidelines to help your food premises...

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Safety in the workplace

How to avoid accidents in food premises

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Safer food, better business

Information about the safer food, better business approach to food safety management for small...

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Kitchen equipment advice (commercial)

Advice on maintaining your kitchen equipment including fridges, freezers, microwaves and more.

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Rice, poultry and eggs

How to store and prepare rice, poultry and eggs

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Food Safety in Catering Refresher or Awareness

Information about the Food Safety refresher or awareness course.

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Level 4 Award in Managing Food Safety in Catering

Information about the Level 4 Award in Managing Food Safety in Catering course

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Level 1 Award in Food Safety in Catering

L1

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Level 2 Award in Food Safety in Catering

Information about the Level 2 Award in Food Safety in Catering course.

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Level 3 Award in Food Safety in Catering

Information about the Level 3 Award in Food Safety in Catering course

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Fraud Awareness

Report fraudsters

The Royal Borough takes its responsibilities to protect the public purse very seriously.

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Tenancy fraud

About tenancy fraud and measures to counteract it

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Disabled Parking Fraud

Information on disabled badge fraud and how we're tackling it

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Recognising scams

Beware of online free trials for products such as teeth whiteners and other miracle cures

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Recently reported scams

Some recently reported scam in ours, and neighbouring boroughs

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Fraud awareness

Infomation on various agencies who can help you with fraud issues.

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Reporting a scam

Guidance on how a visitor can report a scam

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Scams targeting businesses

Information about common types of scams which are targeting businesses. This includes fraudulent...

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Cabinet Office - Data Sharing

An information page explaining how we protect public funds in order to prevent and detect fraud.

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Council Services

Total Facilities Management

Total Facilities Management from three boroughs sharing services

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TFM Framework

Read about the TFM Framework and how to enquiry about opportunities

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Business advice

Information and advice for entrepreneurs, start-ups and small businesses, and details of the Into...

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Commercial property

Find out how we manage the Council's property portfolio.

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Land and property managing agents

Directory of managing agents for available business properties and development sites in the borough.

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Trading Standards

About Trading Standards

Information about Trading Standards including how to get advice and key areas of work.

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Product safety

Product safety - advice from the Trading Standards team.

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Auction premises registration

How to register an auction premises including how we evaluate applications.

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Landlords, letting agents and property management companies

Information for landlords, letting agents and property management companies.

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Feedback survey

You can comment on the service that you have received.

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No charges for using credit or debit cards

Information about charging additional costs for someone using a credit or debit card which was made...

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Privacy Notice for Trading Standards

Information about our privacy notice and how the Royal Borough of Kensington and Chelsea’s Trading...

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London Trading Standards Week

The Royal Borough took part in a week organised by London Trading Standards (LTS), focusing on work...

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Recall of unsafe child’s bottle

Information about the product recall issued by Cath Kidston for kids drinking bottles sold between...

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Hoteliers Guide

This guide is aimed at the small hotel owner to assist them in meeting their legal requirements

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Hire a venue

King's Road is My Catwalk exhibition

Information on the King's Road is My Catwalk exhibition at Chelsea Gallery.

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Brazil in Focus exhibition

Information on the Brazil in Focus exhibition by Cia Arte Cultura at Chelsea Gallery.

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Library staff art and craft exhibition

Information on the Library staff art and craft exhibition at Chelsea Gallery.

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Ida Ndoni exhibition

Information on the Ida Ndoni exhibition at Chelsea Gallery.

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Find a Way artworks by Youngsun Park

Information on the Find a Way artworks by Youngsun Park exhibition at Chelsea Gallery.

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Venues Kensington and Chelsea

Whether you’re planning a Wedding, Conference, Exhibition or Cocktail Party, explore our range of...

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The Dialogue of Color and Chiaroscuro exhibition

Information on The Dialogue of Color and Chiaroscuro exhibition at Chelsea Gallery.

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Exotic Blends 4 exhibition

Information on the Exotic Blends 4 exhibition at Chelsea Gallery.

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Landscapes and Scenery exhibition

Information on the Landscapes and Scenery exhibition by Keiko Yamanoguchi-Jennings at Chelsea...

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Unseen exhibition by Nasrin Moazenchi

Information about Unseen exhibition by Nasrin Moazenchi at Chelsea Gallery.

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Serene Wise

Information on the Paris Paintings, Homage to Daniel Buren Series exhibition by Serene Wise which...

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Korea In My Heart exhibition

Information about Korea In My Heart exhibition by Nasrin Moazenchi at Chelsea Gallery.

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31 Days 31 Paintings: Emma Perrings

Information about 31 Days 31 Paintings: Emma Perrings exhibition at Chelsea Gallery.

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Plants and Abstracts exhibition

Information on the Plants and Abstracts exhibition at Chelsea Gallery.

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BACKSTORY exhibition by The Class of 2018, Putney School of Art and Design

Information on the BACKSTORY exhibition by The Class of 2018, Putney School of Art and Design which...

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Chelsea Gallery

The Chelsea Gallery is a wonderful space for amateur and professional artists or collectors to sell...

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Friendly London Faces

Exhibition of portraits at the Chelsea Gallery, by Ivana Babic MFA

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