Contact us

Featured services

Report a problem in the borough

A step-by-step guide on how to report a problem in the borough.

Housing repairs

Report or check the status of a repair and learn about the responsibilities of the Council when it comes to repairs in your home.

Order clear or reusable recycling bags (residents)

How to order clear or reusable recycling bags if you live in the borough.

Get support from Adult Social Care

Use this referral form to get support for yourself or someone else from Adult Social Care.

General enquiries (online form)

Use this online form for general enquiries and non-urgent requests.

Call or email us

Telephone numbers and email addresses of council services.

Visit us

Information about the Customer Service Centre including full address, opening hours and transport links.

British Sign Language and InterpretersLive!

British Sign Language interpreters are now available - either live or follow up

Complaints, comments and compliments

How to make a complaint, provide comments or compliment us.

Freedom of Information (FOI) requests

Information and guidance on how to make a Freedom of Information (FOI) request.

Subject Access Requests

Requesting your personal information under the Data Protection Act

Find your councillor and ward using your postcode

You find your councillor and ward using your postcode or search by their name, political party or ward.

Your MPs contact details

Contact details for your Members of Parliament (MPs).

Report a problem in the borough

A step-by-step guide on how to report a problem in the borough.

Call or email us

Telephone numbers and email addresses of council services.

Co-designed Service Standards

Council staff and local residents have co-designed a new set of Service Standards to ensure residents receive the best service.

A-Z Contact directory

Find an A-Z of Council Services.

Customer information for the Bank Holiday weekend

Information on rubbish collections, parking restrictions and opening hours of Council services over the Bank Holiday weekend.