Information on the different ways to get certificates for births, deaths, marriages and civil partnerships.
Applying for a certificate
You have three options to get a certified copy of a certificate if a birth, death, marriage or civil partnership occurred within the Royal Borough of Kensington and Chelsea:
1. Application online Use our online form to order a copy certificate.
2. Application in person You may pay by cash or credit/debit card at the Kensington and Chelsea Register Office. Please note: we are not able to accept American Express. Our opening hours for applications in person are 8am to 4pm from Monday to Friday. With a standard application, certificates will be available for collection or posting within seven working days. If you have an urgent application, we have a priority service whereby certificates may be collected within one hour of ordering upon payment of an additional fee of £24.
3. Application by post If your application is made from within the UK then you should enclose a letter/application form containing all the relevant details, a postal order made payable to ‘R.B.K.& C.’ and a stamped addressed envelope. Please do not send cash by post. If you are applying by post from outside the UK then you may only pay by international money order, in pounds sterling, made payable to ‘R.B.K.& C.’ Please note: we are no longer able to accept cheques.
Download our application forms:
Our service standards
- certificates ordered using the standard service will be ready for collection, or posted out, within five working days
- certificates ordered using the priority service will be ready for collection within one hour, or posted out the next working day.
Birth, death, marriage and civil partnership certificates
For certificates that are posted out, there is an additional fee of £1.60 to cover registered post.
Priority certificate fee
This fee incorporates a priority fee of £24 and one copy of the certificate at £11. The certificate will be made available for you to collect within 1 hour of making payment.
The full postal address for all correspondence and applications is:
Kensington and Chelsea Register Office
Chelsea Old Town Hall
Certificates are posted out within seven days, usually sooner.
To help us process your application as quickly as possible:
Give us as much information as possible
The more information you give us about the register entry of which you need a copy, the easier it will be for us to find the entry. Please note that General Register Office references are different to those held locally.
We regret that we cannot undertake searches of an indefinite or protracted nature. Usually a search in the index covering a maximum period of five years will be made but only where accurate details of the particular registration have been given. If a wider search is required it may be necessary for you to undertake a general search in person at the Kensington and Chelsea Register Office.
Send separate postal orders for multiple certificate requests
If you are making applications for multiple certificates (for example, one birth and two marriage certificates) it will speed the administration if you include a separate postal order for each and every application. If we are unable to find an entry we will return your unused postal orders to you.
Always include a stamped addressed envelope for return
This guarantees the correct address and postcode are on the envelope.
The Same Day Service takes priority
Urgent applications take priority over family research. This includes birth certificates for passport applications and marriage certificates for legal purposes unless you choose our same day service. A standard ancestral research application can sometimes take as long as three weeks to process.