Kensington and Chelsea Register Office - Opening Hours

Please time your visit so that you arrive no later than 30 minutes before closing time.

The Register Office runs an appointment system so please make sure you have made an advance booking for any of the services we provide.

If you wish to make an appointment to register a birth or death you should use our on-line booking system

If you wish to use any of our other services you should ring us on 020 7361 4100 during our office hours to make an appointment/booking. 

Day Opening hours 
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8 am to 7pm
Friday 8am to 5pm
Saturday 10am to 6pm 
Sunday and bank holidays Closed

Please note that we are only open 10 am to 4 pm on Saturday 24 December 2016 and Saturday 31 December 2016.

Scheduled closures

We will be closed on the following days due to bank holidays and other scheduled closures.

2016​

  • 26 December 2016
  • 27 December 2016

2017

  • 02 January 2017
  • 14 April 2017
  • 17 April 2017
  • 01 May 2017
  • 29 May 2017
  • 28 August 2017
  • 25 December 2017
  • 26 December 2017

Staff training closure dates

The Register Office will be closed between 9am and 10am for staff training on the morning of the last Wednesday of every month (except for December 2017 when it is the last Wednesday before Christmas Day). 

2016​​

  • 30 November 2016
  • 28 December 2016

2017

  • 25 January 2017
  • 22 February 2017
  • 29 March 2017
  • 26 April 2017
  • 31 May 2017
  • 28 June 2017
  • 26 July 2017
  • 30 August 2017
  • 27 September 2017
  • 25 October 2017
  • 29 November 2017
  • 20 December 2017

 

Emergency service - for the registration of deaths outside of our normal office hours 

An emergency service (for example, on religious grounds) for the registration of deaths is available on a 'non-guaranteed' basis on Sundays and Bank Holidays, excepting UK Religious Holidays (Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day, when it falls on a Sunday).

The telephone number for this service is 020 7361 3000 however it is only for use in an emergency.

This telephone number is for the Borough Duty Officer who will then contact the Officer on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.

A Green Burial Form may be issued only if the Medical Certificate of Cause of Death is completed correctly by the Doctor certifying death and if the death does not need to be reported to the Coroner. You will need to travel to the location of the Officer on call.

You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.

The Register Office will be closed on the following dates but we will be offering our Emergency Service.

  • Monday 26 December 2016
  • Tuesday 27 December 2016
  • Sunday 01 January 2017
  • Monday 02 January 2017
  • Monday 17 April 2017

The Register Office will be closed on the following dates, however it will not be possible to offer our Emergency Service. ​​

  • Friday 14 April 2017
  • Sunday 16 April 2017

Here at the Registration Office we adhere to a nationally agreed set of standards and If you are interested in how we are performing then please read our Service Delivery Agreement page.