Kensington and Chelsea Register Office - Opening hours

Please time your visit so that you arrive no later than 30 minutes before closing time.

The Register Office runs an appointment system so please make sure you have made an advance booking for any of the services we provide.

If you wish to make an appointment to register a birth or death you should use our on-line booking system

If you wish to use any of our other services you should ring us on 020 7361 4100 during our office hours to make an appointment/booking. 

Day Opening hours 
Monday 8am to 5pm
Tuesday 8am to 5pm
Wednesday 8am to 5pm
Thursday 8am to 7pm
Friday 8am to 5pm
Saturday 10am to 6pm 
Sunday and bank holidays Closed

Staff training closure dates

The Register Office will be closed between 9am and 10am for staff training every Wednesday.

Emergency service - for the registration of deaths outside of our normal office hours 

An emergency service (for example, on religious grounds) for the registration of deaths is available on a 'non-guaranteed' basis on Sundays and Bank Holidays, excepting UK Religious Holidays (Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day, when it falls on a Sunday).

The telephone number for this service is 020 7361 3000 however it is only for use in an emergency.

This telephone number is for the Borough Duty Officer who will then contact the Officer on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.

A Green Burial Form may be issued only if the Medical Certificate of Cause of Death is completed correctly by the Doctor certifying death and if the death does not need to be reported to the Coroner. You will need to travel to the location of the Officer on call.

You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.

Here at the Registration Office we adhere to a nationally agreed set of standards and If you are interested in how we are performing then please read our Service Delivery Agreement page.