Please time your visit so that you arrive no later than 30 minutes before closing time.
Please call in advance to book an appointment to give notice of marriage/civil partnership.
Our opening hours will be changing on 1 April 2016 to offer greater accessibility to all of our customers.
|Day||Opening hours from 1 April 2016|
|Monday||8am to 5pm|
|Tuesday||8am to 5pm|
|Wednesday||8am to 5pm|
|Thursday||8 am to 7pm|
|Friday||8am to 5pm|
|Saturday||10am to 6pm (by appointment only)|
|Sunday and bank holidays||Closed|
We will be closed on the following days due to bank holidays and other scheduled closures.
- 25 March 2016
- 28 March 2016
- 2 May 2016
- 30 May 2016
- 29 August 2016
- 26 December 2016
- 27 December 2016
Staff training closure dates
The Register Office will be closed between 9am and 10am for staff training on the morning of the last Wednesday of every month (except for December when it is the last Wednesday before Christmas Day and will be closed from 12.30 pm onwards). The Register Office will only be open from 10am to 4pm on the following Wednesdays (except for 16 December 2015 and 21 December 2016 when it will only be open from 9 am to 12.30pm).
- 30 March 2016
- 27 April 2016
- 25 May 2016
- 29 June 2016
- 27 July 2016
- 31 August 2016
- 28 September 2016
- 26 October 2016
- 30 November 2016
- 21 December 2016
Emergency service - for the registration of deaths outside of our normal office hours
An emergency service (for example, on religious grounds) for the registration of deaths is available on a 'non-guaranteed' basis on Sundays and Bank Holidays, excepting UK Religious Holidays (Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day, when it falls on a Sunday).
The telephone number for this service is 020 7361 3000 however it is only for use in an emergency.
This telephone number is for the Borough Duty Officer who will then contact the Officer on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.
A Green Burial Form may be issued only if the Medical Certificate of Cause of Death is completed correctly by the Doctor certifying death and if the death does not need to be reported to the Coroner. You will need to travel to the location of the Officer on call.
You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.
The Register Office will be closed on the following dates but we will be offering our Emergency Service.
- Monday 28 March 2016
The Register Office will be closed on the following dates, however it will not be possible to offer our Emergency Service.
- Friday 25 March 2016
- Sunday 27 March 2016
On 1 April 2011 the Kensington and Chelsea Register Office adopted a new code of practice in the way it delivered its services to the public. This initiative is called “New Governance” and enables the Council to have greater control over the way the Registration Service is delivered locally whilst signing up to a nationally agreed set of standards. If you are interested in how the Register Office is performing then please read our Service Delivery Agreement page.