Kensington and Chelsea Register Office opening hours and location
Opening times and location for the Register Office at Chelsea Old Town Hall
Kensington and Chelsea Register Office
Chelsea Old Town Hall
Nearest Tube: Sloane Square (Circle and District lines), South Kensington (Piccadilly line). For help with planning your journey visit the Transport for London (TfL) website.
Please time your visit so you arrive no later than 30 minutes before closing time.
The Register Office runs an appointment system - you must make an advance booking for any of the services we provide.
Please make an appointment to access our services
Regular opening hours
|Monday||8am to 5pm – by prior appointment only|
|Tuesday||8am to 5pm – by prior appointment only|
|Wednesday||8am to 5pm – by prior appointment only|
|Thursday||8am to 7pm – by prior appointment only|
|Friday||8am to 5pm – by prior appointment only|
|Saturday||10am to 6pm – by prior appointment only|
|Sunday and bank holidays||Closed|
Christmas and New Year Opening Times 2022-23
|Friday 23 December 2022||8am - 5pm|
|Saturday 24 December 2022||10am - 3pm|
|Sunday 25 December 2022||Closed|
|Monday 26 December 2022||9am - 10am emergency service only|
|Tuesday 27 December 2022||9am - 10am emergency service only|
|Wednesday 28 December 2022||8am - 5pm|
|Thursday 29 December 2022||8am - 7pm|
|Friday 30 December 2022||8am - 5pm|
|Saturday 31 December 2022||10am - 3pm|
|Monday 1 January 2023||9am - 10am emergency service only|
|Tuesday 2 January 2023||9am - 10am emergency service only|
|Monday 3 January 2023||8am - 5pm|
The Register Office is closed at these times:
- Every Wednesday between 9am and 10am for staff training
- Public holidays
Emergency service - for the registration of deaths outside of our normal office hours
An emergency service to arrange for same-day burials or cremations is available on Sundays and Bank Holidays, except Good Friday, Easter Sunday, Whit Sunday, Christmas Day and Boxing Day.
The telephone number for this service is 020 7361 3000 - however it is only for use in an emergency.
This telephone number is for the borough duty officer who will then contact the registrar on call. You must telephone between the hours of 9am and 10am if you require to be seen that day.
The green form for burial or cremation may be issued only if:
- the medical certificate of cause of death is completed correctly by the doctor certifying death and
- the death has not been or does not need to be reported to the coroner and
- the body is not being removed from England or Wales.
You will need to travel to the location of the registrar on call.
You should then make arrangements to re-attend the Register Office on the next working day in order to register the death in full.
The Kensington and Chelsea Register Office adheres to required national standards. Information on our performance can be found on our service delivery page.
Last updated: 30 November 2022