Registrars opening hours and location

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Location

Kensington and Chelsea Register Office
Chelsea Old Town Hall
King’s Road
London
SW3 5EE

Public transport

The nearest London Underground stations are:

  • Sloane Square (Circle and District lines)
  • South Kensington (Piccadilly line)

For help with planning your journey visit the Transport for London (TfL) website.

Opening hours

You must book an appointment before visiting the Register Office. We do not offer walk-in services.

All appointments must be booked in advance.

Please time your visit so you arrive no later than 30 minutes before closing time.

  • Monday: 8am to 5pm
  • Tuesday: 8am to 5pm
  • Wednesday: 8am to 5pm*
  • Thursday: 8am to 7pm
  • Friday: 8am to 5pm
  • Saturday: 10am to 6pm
  • Sunday and bank holidays: Closed

*The office is closed every Wednesday from 9am to 10am for staff training.

Book an appointment for registrars services

Emergency burial and cremation service

An emergency service is available on Sundays and Bank Holidays to arrange same-day burials or cremations.

The service is not available on:

  • Good Friday
  • Easter Sunday
  • Whit Sunday
  • Christmas Day
  • Boxing Day

For emergencies, call 020 7361 3000. Call between 9am to 10am if you need to be seen on the day.

This number is for the borough duty officer who will contact the registrar on call.

When a green form can be issued

A green form for burial or cremation can only be issued if:

  • the Medical Certificate Cause of Death has been completed correctly by the doctor certifying death and
  • the death has not been reported to the coroner or does not need to be reported
  • the death has been reviewed by a medical examiner
  • the body is not being removed from England or Wales

The registrar will then make arrangements for you to attend the Register Office on the next working day in order to register the death in full, to ensure all legal duties are complete.

The Kensington and Chelsea Register Office adheres to required national standards.

Information on our performance can be found on our service delivery page.

Last updated: 4 August 2026