Local Healthwatch is the new consumer champion for users of health and social care services, and will help people make choices about services such as which doctor's surgery to register with or to find out more about social care services. It will also support individuals who want to make a complaint.

Healthwatch Kensington and Chelsea will ensure the views of people, patients and carers are represented and influence the way health and social care services are commissioned and delivered. They will also feed back information to Healthwatch England as well as report concerns about the quality of providers, independently of the council.

Healthwatch Central West London covers Hammersmith and Fulham, Kensington and Chelsea and Westminster. Each borough has its own Local Committee.

Healthwatch Kensington and Chelsea is funded by and is accountable to Kensington and Chelsea Council. To reinforce local accountability, councils are responsible for ensuring that Local HealthWatch is operating effectively, and put in place better arrangements if it is not. Healthwatch is involved in local partnerships such as the Health and Wellbeing Board.

Have your say on local health and social care services for adults and children

Get in touch with Healthwatch Central West London.

Your experience can help shape the way health and social care services are delivered, now and in the future. Call Healthwatch Central West London on 0800 008 7455 (Freephone) / 020 8968 9004 or email:

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Last updated: 29 November 2019