Domestic Abuse and Violence Against Women and Girls

Violence Against Women and Girls (VAWG) is the umbrella term used to describe a range of violent and abusive acts and behaviours, including:

  • domestic abuse (including coercive control)
  • rape and sexual violence
  • female genital mutilation
  • forced marriage
  • crimes in the name of 'honour'
  • sexual harassment
  • stalking
  • trafficking
  • prostitution/sexual exploitation

Anyone can experience VAWG regardless of their age, race, culture, sexuality or religion, however we know that it disproportionately affects women and girls. If you are experiencing abuse, support is available, visit the Government website for more information.

Support available for victims and survivors

Support from the police

In an emergency, always dial 999. For non-emergency support call 101.

If you are in danger and unable to talk on the phone, call 999 and then press 55. This will transfer your call to the relevant police force who will assist you without you having to speak.

Support from VAWG Services

The Angelou Partnership

The Angelou Partnership offer access to 10 specialist services through one front door.

Angelou can provide support if you have been subjected to any form of VAWG. The Angelou Partnership can offer support ranging from increasing safety and understanding the criminal justice system, to enhancing emotional wellbeing. The partnership can support you over the phone, face to face, or in a group format depending on the needs and preferences of those affected. They provide specialist support to  Black, Minority and Ethnic and Lesbian, Gay, Bisexual and Transgender communities.

Angelou support is moving from face-to-face sessions to telephone and online based support. please contact the numbers below for support and details of service provision. Visit the Angelou Partnership website for more information.

Contact Angelou by phone on tel: 0808 801 0660

  • Monday, Tuesdays, Thursday and Fridays: 10am – 4pm
  • Wednesdays: 10am - 4pm and 6pm to 9pm. 

Translators are available.

Outside of those hours the National Domestic Abuse Helpline can be of support and is available 24 hours a day on 0808 2000 247.

Support if you are worried about hurting someone

If you are worried about hurting the ones you love while staying at home, call the Respect Phoneline for support and help to manage your behaviour, 0808 802 4040 or visit the Respect Phoneline website.

Housing Support

There has been a reduction in face-to-face support services at Kensington and Chelsea Council. Please do not come to the Town Hall even if the situation is urgent. However, if someone is about to be made homeless or if they are in temporary accommodation, please call the Housing Line number on 0207 361 3008 or email 

Sanctuary Scheme

We believe is it important for victims of domestic abuse to be able to remain in their homes if they wish and to feel safe there.

The Sanctuary Scheme is a free scheme for anyone who is affected by domestic abuse and wants to improve the safety and security of their home, where:

  • it is safe for them to do so
  • it is their choice
  • and the perpetrator does not live in the accommodation

The scheme offers a range of works to increase safety. Every response is tailored to meet the needs of each individual, but standard works can include changing windows and door locks, installing grilles, and strengthening doors.

For more information, please contact David Cunningham, Community Safety Officer by emailing You can also contact the Community Safety Team by emailing

Support from Family and Children’s Services

Referrals and consultations for advice for the welfare of children can be made in the usual way and the Family Services teams are able to respond. Social Workers are still visiting families and responding to their needs.

If you are worried that a child or young person is at immediate risk, please contact the assessment and access team immediately at or Tel: 020 7361 3013. If you need a service in an emergency between 5pm and 9am on weekdays or 24 hours a day at weekends and bank holidays, you can contact the Emergency Duty Team on 020 7361 3013.

Support from Adult Safeguarding Services

Normal Safeguarding referral processes apply. However, for escalation purposes, please use the contact details provided:

Safeguarding Operational Team


Domestic Homicide Review (DHR)


When someone has been killed as a result of domestic abuse (domestic homicide) a review into the help and support they may have received from the Council, Police and other agencies should be carried out.

What happens when someone is killed as a result of domestic violence?

Professionals involved in the case must review what happened so that they can identify what may need to be changed to reduce the risk of it happening again in the future.

DHRs are not enquiries into how the victim died or into who is responsible. The purpose of a DHR is to understand where there are lessons to be learned and make recommendations to prevent future homicides.

Family members, friends and colleagues of the victim are important to the DHR process. The independent chair will aim to make contact with friends and family, to enable them to inform the review and build a complete view of the circumstances leading up to the homicide. 

The Home Office has published guidance on when a domestic homicide review needs to be carried out and how to do this. 

Find out more about our local approach by viewing our DHR protocol below.


Domestic Homicide Reviews

A related Serious Case Review  was commissioned by the Local Safeguarding Children Board into the death of Clare and serious injury to Ann. 
Clare and Ann Serious Case Review

Last updated: 6 May 2021