Contact us using a British Sign Language interpreter

If you use British Sign Language, you can contact us using a sign language interpreter through our InterpretersLive! Service, provided by Sign Solutions.

• Contact us through a sign language interpreter

Download the InterpretersLive! App

Watch the video for an overview of the new InterpretersLive! App. 

• Download the InterpretersLive! App (IOS) from the Apple App Store
• Download the InterpretersLive! App (Android) from Google Play 
• Visit the InterpretersLive! website for more information about the new app features.

InterpretersLive! User guide

A video user guide to show you how to use InterpretersLive! in a few simple steps.

• Visit the interpretersLive! website for more information about getting started with InterpretersLive!

Service availability

Our InterpretersLive! video service hours are 8am to midnight, 7 days a week. Outside of these hours contact us to pre-book an interpreter who can be online within 30 minutes.

Support and Troubleshooting

If you need help connecting to InterpretersLive! visit the InterpretersLive! website and read their Troubleshooting guide.

Complaints and feedback

To make a complaint or provide feedback on the service, visit the InterpretersLive! feedback page.

Privacy

Sign Solutions providers of InterpretersLive! are certified ISO 27001 and ISO 9001, and all data is processed and held securely. As a certified organisation Sign Solutions are committed to continuous improvement and are externally assessed annually, to ensure progress is maintained.