Report a problem using your MyRBKC account

Use your MyRBKC account to report a fault or problem to us.

You can:

• report an issue online
• track the progress of your report
• keep a record of what you have submitted

Report a problem on MyRBKC

Before you start

Make sure you have:

• internet access
• an active MyRBKC account
• read and accepted the terms and conditions

If you do not have an account, you can create one when you start.

Create a myRBKC account.

Track a reported problem

You can check the status of your report at any time.

1. Sign in to your MyRBKC account
2. Select My activity