Public Participation Commitments

Our commitments

We have now launched our Public Participation Commitments.

These replaced our Charter for Public Participation, written 5 years ago, which described how you could:

  • influence public services
  • get involved in decision-making
  • make a difference in your area

The commitments follow a landmark consultation, where we co-designed the original charter with residents.

The consultation was part of our ongoing commitment to become a more transparent and listening council, following the Grenfell Inquiry.

We pledged to review our charter after 5 years. Five years on, we have reviewed the charter with hundreds of residents to ensure it meets your needs.

Alternative formats

Contact us if you would like the report in a different format or language.

Email: [email protected]
Phone: 07814 361 723

Monday to Friday, 10am to 4pm

What's next?

We are now working on a new draft framework to measure how the commitments are being delivered.

This will be supported by a resident oversight group. We will be recruiting for this group through Council channels.

Last updated: 8 January 2026