People that are not counted for Council Tax

There are certain persons who are ‘disregarded’ for Council Tax purposes when applying the discount.

Full list of persons not counted:

• full-time students, student nurses, apprentices and those on Youth Training courses
• people in hospital
• people being cared for in residential homes, nursing homes, hospices, mental nursing homes and hostels providing a high level of care
• people who are severely mentally impaired
• people kept in hospital under the Mental Health Act 1983
• people in certain night shelters
• monks and nuns
• students who are 19 or who have just left school
• care workers on low pay and usually working for charity, such as Community Service volunteers
• people caring for someone with a disability, other than a spouse, partner or child under 18
• convicted prisoners and those on remand, except those who are in jail for not paying fines or Council Tax

You will need to provide us with evidence before we grant the discount.

What if all the residents are disregarded?

Then a 50 per cent discount may apply. If you are not sure, please call us on 020 7361 3005 between 9am and 5pm, Monday to Friday.

Our Online forms and the Council tax and Benefits portion of MyRBKC are currently unavailable

You can call us if you have a general question or email us if you have specific questions about your account, we will get back to you as soon as our systems are back up and running.
Include as much information as possible in your email, as your query may be delayed further if we require additional information 

• phone: 020 7361 3005
• email: [email protected]

You must register with the council

To apply for disregard or exemption, you must create a MyRBKC account.

• If you would like to register now visit Register for a MyRBKC account and follow the on-screen instructions.
• If you have already registered you can Sign in to MyRBKC account.

You can also make your application in writing or use the Contact us form quoting your Council Tax reference number.