My café and soft play visit

Illustration of a leisure centre with a green exterior and glass entrance
Before I start:

- I can ask reception staff for help

- I can sit at a table in the café for a hot drink, cold drink or food

- I can book a one-hour soft play slot at reception, on the website or in the Better App

Arrive at the leisure centre

Front entrance of Kensington Leisure Centre with glass doors, green signage and a decorative sculpture outside
The entrance has automatic doors.

The doors will open when I approach them.

Go to reception

Reception desk inside Kensington Leisure Centre with staff member, information screens and sports equipment display
Reception staff wear blue and have name badges

I can ask them a question or tell them if I need help.

Visit the café

Cafe counter with drinks, snacks and a children's soft play area inside a the Kensington Leisure centre
The café is to the right of reception.

There are tables and chairs where I can sit.

I can buy hot drinks, cold drinks and food.

The menu is shown on a screen.

Visit soft play

Children's soft play area with climbing frames, tunnels, slides and colourful play equipment inside Kensington Leisure Centre
The soft play is next to the café.

I can book a one-hour slot at reception on the website or in the Better App.

Remember

Person standing at a reception desk while a staff member uses a computer behind the counter
I can ask a member of staff for help at any stage of my visit.

I do not need to rush