Greener Borough

Free home energy service - Homes4Health

Is your home too cold? Does this affect your health? Do you find it hard to pay your energy bills?

Living in a cold home can make a range of health issues worse, including respiratory and circulatory problems. The Council’s Homes4Health programme provides free home energy support and visits to residents in Kensington and Chelsea to help them keep warm, make their home energy efficient, save money on their energy bills and improve their health.

A single referral to the scheme will provide access to a range of services.

Green Doctors visits

The Homes4Health is delivered by the environmental charity Groundwork London and is a free service, giving health and financial advice to some of Kensington and Chelsea's most vulnerable households – particularly young families and elderly residents and those with multiple health conditions.  

Residents can register for a free home energy visit and tailored energy saving advice which will be carried out by certified and neutral energy advisers, called Green Doctors.  

Home visits will last about 2 hours on average.

Image of Green Doctor carrying out free home energy visit
Green Doctor carrying out a home visit

What’s included in the visit?

  • Tailored energy efficiency advice and guidance about saving energy and reducing fuel bills whilst keeping warm in your home.
  • Advice on using the heating controls in your home, and ensuring they are set appropriately for the needs of your household.
  • Fitting/installing FREE small energy and water saving measures/devices (which are easy-to-install) such as LED lightbulbs, basic draft proofing around windows and doors, radiator reflective panels and aerating taps and showerheads which will affect the energy efficiency. All the measures will be discussed with you before they are fitted, and nothing will be fitted without your consent.
  • Refer residents for larger measures (such as loft, cavity wall insulation and boiler upgrades) ensuring long term sustainable solutions to eradicate fuel poverty and its negative health implications. These will help reduce the energy bills.
  • Green Doctors will provide Free Seasonal Stay Warm Pack to help residents stay warm whilst still realising bill savings - this will consist of a snuggle blanket, temperature card, thermos mug, warm gloves, hat and socks.
  • Further help on how to maximise use of fuel discounts by claiming benefits and applying for debt assistance to access help from energy companies, such as the Warm Home Discount/Priority and sign up for Priority Services Register (£140).
  • Offer impartial advice on switching fuel companies to save money -  guidance on gas and electricity tariffs, best fuel tariffs available if you want to change to a new supplier and payment methods.
  • Improve resident understanding of utility bills by 1-2-1 advice and helping residents through an energy bill switching service enabling them to access cheaper fuel.
  • RBKC Healthier Homes Scheme Referral.
  • Onward referrals to improve health and wellbeing, and reduce fuel poverty.
  • Provide a gateway for other related services by connecting residents to home, home safety, and health and well-being services.
  • Integrated 1-1 behaviour advice to embed long-term change and further improve health and finance.
  • Help with social isolation.

The Green Doctors can put you in touch with:

  • Health and well-being services
  • London fire brigade for a free fire safety check and smoke alarm
  • Benefit checks
  • Handyperson schemes
  • Befriending programmes

You may qualify for this free service if you are: 

  • Aged 16-25 and on a low income
  • Over 65
  • On a low income, pregnant or with children under 5
  • Young parents aged under 35 on low income 
  • Respiratory or cardiovascular disease on low income
  • Severe mental illness or dementia on low income
  • Multiple health issues, physical disability or suffering from long term on low income

How is a referral made?

For a FREE home visit or more information call 0300 365 5003, email: GreenDoctorsLDN@groundwork.org.uk, or complete Groundwork’s online referral form and an adviser will contact you.

Green Doctor visit

Green Doctor visit

Information about Homes4Health

The 'Homes4Health' programme is a consortium initiative of four London boroughs - the Royal Borough of Kensington and Chelsea as the lead partner, London Borough of Hammersmith and Fulham, London Borough of Hounslow and London Borough of Camden and the housing provider Octavia. 

The main objectives of the programme are to provide warmer, affordable and healthier homes, increase comfort and reduce bills to some of London’s most vulnerable residents experiencing severe fuel poverty. The Homes4Health scheme is being funded by National Grid’s £150 million Warm Homes Fund which is being administered by Affordable Warmth Solutions (AWS), along with match funding from Homes4Health partners. 

The Warm Homes Fund (WHF) is designed to support local authorities, registered social landlords and other organisations working in partnership with them, to address some of the issues affecting fuel poor households.