Families and communities employment service (FACES)

About the service

FACES provides professional employment support to assist residents to move towards work, training or education.

Registered users will receive support to:

  • identify employment goals and barriers through one-to-one coaching
  • develop a personalised support plan focused on employment, training or education
  • receive support with CVs, applications, interviews, benefits and better-off-in-work calculations
  • access training, work experience, placements and employment opportunities
  • be referred or signposted to relevant local services, including childcare, housing, health and benefits support
  • receive ongoing support to enter and sustain employment

Our senior employment coach will discuss your employment history, aspirations and any challenges affecting your progress. They will support you to identify suitable work, training or education options and agree the most appropriate support. Appointments may be offered for up to six months and can take place at council sites or suitable community locations.

How to access the service

Residents may access the service by completing the Resident Registration and Consent Form.

Start the Resident Registration and Consent Form

Professionals may also make a referral by completing the referral form.

Start the Referral Form

For further information, please contact the team using the details below.

Availability

Monday to Friday between 9am and 5pm.

Contact details

Last updated: 21 September 2026