Key worker service

The Key Worker Service helps families find out about services to support a disabled child. The service provides emotional support to the family, makes appropriate referrals to other professionals, helps with benefit and other applications, liaises with other professionals and co-ordinates services


A child under the age of six is eligible if they show a delay in more than one area of development, which could significantly affect their everyday living, and may include:

  • global developmental delay
  • a learning disability
  • a sensory impairment
  • a physical impairment
  • chronic ill health or medical problems
  • a serious life limiting or terminal illness
  • a severe communication or language disorder
  • an Autistic Spectrum disorder with associated learning disability


  • referrals can be made directly by the family or by professionals involved with the family.
  • referrals from families can be made by phone or by email. 
  • referrals by professionals are made by completing a referral form available from the Key Worker Service based at the St Quintin Centre for Disabled Children and Young People


The Key Worker Service will contact the family and make an assessment.