Rent income and arrears policy

The policy covers rent and service charge collection, arrears prevention and our approach if residents fall behind on payments.

We want to know whether you feel it still meets your needs and expectations.

Please tell us your views online at
https://consult.rbkc.gov.uk/housing/rent-income-policy 

If you prefer a hard copy, a different language or format, or help to complete the consultation, please contact us at [email protected]

The consultation closes on Sunday 20 April 2025.