Resident services

Reception areas

Our housing management reception areas at Malton Road Hub and Blantyre Street office are your first points of contact for any housing-related questions or support.

Our team strives to resolve your query at the first contact whenever possible. At our reception areas you can:

  • reporting repairs
  • managing parking and garage requests
  • verifying tenancy information
  • processing mutual exchange and Right to Buy applications
  • assisting with key and fob requests
  • discussing tenancy and rent-related queries

Address and opening hours

  • Blantyre Street office
    12 Blantyre Street
    Worlds End Estate
    London
    SW10 0EU
  • Malton Road Hub
    2-4 Malton Road
    London
    W10 5UP

Monday to Friday, 9am to 5pm

Last updated: 17 June 2025