Joining the library is free.

You can join online or in person at any library.

You need to show proof of your name and address.

To join the library online, fill out a form and get a temporary number.

Visit a library with your proof to get a permanent membership.

Join the library online

If you cannot join online, you can use an alternative form.

You can visit a library for help. Library staff can assist you.

Use an alternative form

If you join in person, you fill out a form at the library.

The library staff can help you.

Bring proof of your name and address, like a driving licence or utility bill.

Children under 18 need a parent or guardian’s permission to join.

They can borrow books, but they need someone to sign for them.

Having Permission means being allowed to do something.

Once you join, you can borrow up to 25 items at a time.

These can be books, CDs, or DVDs from the library.

Libraries have lots of different books, CDs and DVDs about lots of different things.

Borrowing books is free.

You may need to pay for CDs, DVDs, and other services.

Ask staff about any charges.

You may get concessions if you are over 59, receive benefits, or have a disability.

This can make borrowing cheaper.

Concessions means you pay less or you pay nothing.

You can borrow different items for different lengths of time.

You can borrow:

- books for 3 weeks

- audio items for 3 weeks

- audiobooks for 3 weeks

- language courses for 6 weeks

- DVDs for one week

You need to return your items on time.

If you forget the date you need to return something, library staff can remind you.

Library fines apply if items are not returned on time.

These vary by age.

Some people may not have to pay fines.

If items are not returned, you will get a reminder.

It is important to bring items back or renew them to avoid charges.

If you have not finished with the item you borrowed you can renew your loan.

Renewing your item means being allowed to borrow it for longer.

You can renew items up to eight times, unless someone else wants them.

Some items like DVDs may cost extra.

To renew by phone, call the library service and follow instructions.

You will need your membership number.

This membership number is printed on your library card and starts with 20116.

Call us: 02073 613610.

You cannot renew some items like those from other libraries or items other people want.

To renew your books online, use the library’s catalogue.

You need your membership number and PIN.

If you forget your PIN, ask staff for help. Renew your books online

If you lose or damage items, you will need to pay the replacement cost.

You will also pay a fee.

This is important to remember.

Borrowing and renewing books is easy.

Library staff are there to help if you have any questions or problems.

Email the library team: [email protected]

Phone the library team: 020 7361 3010, Monday to Friday, 9am to 6pm