Community equipment provider changes

We are making some changes to our community equipment services. 

We are in the process of switching from our current provider – NRS - to a new community equipment supplier. This service provides items like walking sticks, bath boards, toilet frames, commodes, pressure mattresses, hoists and bed rails. 

From Monday 4 August, we will start transferring work to a new organisation called 24-7 Healthcare. 

We will be contacting residents who have equipment at home to let them know directly about these arrangements. Until then, the Council’s arrangements with our existing provider are still in place and you can still call the NRS number on your equipment if you need anything.