Cookies and your privacy
Use of IP addresses and cookies
Cookies enhance your experience using our website. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site.
How we use cookies
We use cookies to:
- audit the use of our website
- customise the website for your visit
We do not store or transmit any personally identifiable data on these cookies. You can change your cookie setting at any time in the security settings in the browser you use to access the internet. However, rejecting all cookies may impact your enjoyment or use of this website.
Our cookies do not identify you personally. We do not store or use cookies to transmit any personal data.
Manage and delete cookies
You can manage and delete cookies in your browser settings.
Learn more about cookies and how to delete or block them.
How we use IP addresses
An IP address is a unique string of numbers that identifies each computer.
We only collect IP addresses:
- for system administration
- to audit the use of our site
We do not link IP addresses to anything personally identifiable. This means that while your user session will be logged you'll remain anonymous to us.
Data protection statement
Any personal information that you provide to https://www.rbkc.gov.uk/ will handled by the Royal Borough of Kensington and Chelsea in line with the Data Protection Act 2018.
Your information will not be used for any other purpose and will not be disclosed to any other parties or transferred to a country or territory outside the European Economic Area.
We will take reasonable and appropriate measures to ensure that your personal information is protected from unauthorised access or modification, unlawful destruction and improper use.
However, the Internet is an open system and the Royal Borough of Kensington and Chelsea can not guarantee that the personal information you have submitted will not be intercepted by others and decrypted. See Limitations of Liability.
Changes to our privacy statement
If our privacy commitment changes, we'll post them on the website so you'll know what information is gathered, how it's used and whether it will be disclosed to anyone.
By submitting your personal information, you consent to the use of your information as set out in this statement.
External links
This site contains links to other sites. The Royal Borough of Kensington and Chelsea is not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Terms and conditions
By using or accessing any part of this website you agree to be bound by our terms and conditions.
Contact us
For questions about this privacy statement or data protection:
Email: [email protected]
If you have any comments or questions about the accuracy of information on this site, contact us:
Email: [email protected]
Last updated: 13 August 2026